Driver Feed Stuck

Hi, it seems my driver feed on SDA has gotten stuck. It's been showing 'Checking for Updates' for over 2 weeks now.

I've restarted the SDA a couple of times with no effect. Does anyone know what's causing this?

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Answers (3)

Answer Summary:
Posted by: TheAustinDave 1 year ago
Third Degree Brown Belt


Its possible that the appliance is not able to get to the URL location to check for updated items, if still having an issue I might suggest to open a case with support. The main URL's which the appliance needs to reach are service.kace.com and servicecdn.kace.com, make sure those are on your firewall's whitelist.


Posted by: st2109 1 year ago
White Belt


I've confirmed that our SDA server definitely has access to the 2 addresses you mentioned. Is there anything else that could be causing this?


Posted by: st2109 1 year ago
White Belt

Top Answer

Upgraded SDA to latest version (9.1.178) and now working correctly.

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