KACE Product Support Question

Comments

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  • chucksteel
  • 2 years ago

  In the computer asset type, how are you matching assets to inventory? We use BIOS Serial Number matches Asset Name and have found that some manufacturers serial numbers don't get detected correctly and that can cause this issue.
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    • lpansarini
    • 2 years ago

    I solved this problem by selecting the Asset type within Asset Management. Now I wanted to try to put in the Assigned User field, automatically the last user that logged in the machine. It's possible?
    • 

      • chucksteel
      • 2 years ago

      Yes, Settings, General Settings, Device Assignment is where you control how devices get assigned to users.
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  • lpansarini
  • 2 years ago

  You have a "Continuous Synchronization" option in Device Assignment, however it still does not assign users, even if they are not in Kace. What can it be?
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  • lpansarini
  • 2 years ago

  I have*