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Systems Management Question


CIR IS NULL

11/02/2020 119 views

Need Help

Anyone know why it is empty, where as last inventory today. Inventory interval every 12 hours. CIR setting was 7 days ago. My CIR is ShellCommandTextReturn (cmd / c net localgroup administrators | findstr / v / i "comment alias members --- authority trusted aspnet kace syncapp completed" | findstr / v "^ $"). I am using K1000 SMA 8.0 with agent version 8.0.152

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there are many issues:
1. as of today the current version is 11. This means the 8 is long EOL which also means that the OS, you are using are likely not supported by the agent
2. in the command line you added spaces between the / and the parameters (like / v instead of /v)
3. your command line is very specific

to debug do the following:
1. run the command until the pipe from a CLI. Does it show the info you want? Yes? then the command until the next pipe. DOes it show the info you want? Yes? then repeat. If somewhere a No is answered you need to refine the command between the pipes in question
2. update to a supported version which also fixes bugs and potential security flaws (especially of the used tools inside the appliance) which were not known at the time the release.

Answered 11/02/2020 by: Nico_K
Red Belt

  • Thank you for your answer. The CLI I use is ShellCommandTextReturn(cmd /c net localgroup administrators | findstr /v /i "comment alias members --- authority trusted aspnet kace syncapp completed" | findstr /v "^$"). There are many computers that have succeeded and many that have failed. I don't know what caused it. Even though the last inventory update.
 
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