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API connection error

Hi Everyone.


I am trying to use API to create tickets. I followed all the instructions in the documentation but I received this error when I tried to create a ticket

{

    "errorCode"-1,    "errorDescription""No Current Organization Selected"}
When I created the token I used these keys


{    "password"{{KACE_PASS}},    "userName"{{KACE_USER}},    "organizationName""Default"}


I don't know how to fix it or where I can find the logs for troubleshooting.


(I'm using postman for testing)

Could you help me?


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Answers (1)

Posted by: KevinG 2 weeks ago
Red Belt
0

You will not be able to create a ticket during the authentication process.

Once authenticated, you save the x-dell-csrf-token to use in sequential API calls.

You may want to export your Postman collection ´╗┐so we can see what you are missing?


If you are familiar with Python, this example may help.

https://www.itninja.com/question/how-to-solve-api-disabled-error


 
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