Anyone Managesoft Expert here?

Hi Guys,

In my office, we use Managesoft deployment solution to deploy packages. I am stuck with a pakcage (trend micro client 10.1 sp1).

Error-1316. A network error occured while attempting to read from the file.

I tried googling, but cant find anything. If anyone has any infomation regarding this, please share it.


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Answers (3)

Posted by: anonymous_9363 13 years ago
Red Belt
It normally means exactly what it says. Have you tried PSExec'ing to one of the machines exhibiting this behaviour?
Posted by: dnmech 13 years ago
Senior Purple Belt

Could you please be more elaborate in what you are suggesting?

On the machines Trend Micro 8.0 is intalled, i am not upgrading it by using the upgrade table, the managesoft does it automatically, it is searching for the older msi in the same distribution folder in which the new msi is kept.

Posted by: anonymous_9363 13 years ago
Red Belt
What I meant was, have you tried taking the deployment system out of the equation?

The simplest way to do that is to use the SysInternals tool, PSExec, to remotely execute the MSI from its source. If that fails in the same way, you have a network problem, rather than anything specific to the deployment mechanism. You can then try copying the source folder to the target and executing the install from the local folder.

As with most things, it's just a question of eliminating things one-by-one.
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