TeamViewer ID Custom Inventory Rule for K1000

We use TeamViewer a lot. It’s been extremely useful, but only when we can connect. Having KACE track the TeamViewer ID numbers will help keep up with changes. TeamViewer Manager is nicely made and easy to use, but it requires manual input and updates.  KACE is a good way to confirm the info in TeamViewer Manager if we run into trouble.

We had a custom inventory rule in KACE that checked the registry and returned the appropriate value. Then we updated the KACE Agent from 5.1 to 5.3 and it stopped working. The information being returned was useless. It wasn’t even readable. I called KACE and we tried several different variations of RegistryValueReturn, but never got it working again.

I came across a post asking about this exact issue and it got me thinking about it again. And I think I have a workaround.

1. Create a .bat file with the following script.

@Echo off

for /f "skip=2 tokens=3" %%A in ('reg query hklm\software\teamviewer\version7 /v clientid') do set /a var=%%A

echo %var%


2. Save the bat file to a network share.

3. Create a Custom Inventory Rule.

ShellCommandTextReturn ("\\Server\Share\TVID.bat")

This bat file only checks 32bit systems, so highlight the appropriate versions of Windows under Supported Operating Systems.

If TeamViewer is installed the rule will return the ID. If it’s not installed you get “ERROR: The system was unable to find the specified registry key or value”. So far it’s working on Windows XP and 7.

Script for 64bit.

@Echo off

for /f "skip=2 tokens=3" %%A in ('reg query hklm\software\wow6432node\teamviewer\version7 /v clientid') do set /a var=%%A

echo %var%


  • Is there a workaround if you don't have a network share as we don't have a domain controller as yet? - hjansari 9 years ago
  • Check out http://www.itninja.com/question/file-synchronization

    If you don't have a place that is accessible to all of your systems, you could copy the .bat to each computer using file sync. - Dubnium 9 years ago
  • Hi Dubnium,

    The file synch doesnt work properly. not sure why.

    Any other ideas? - hjansari 9 years ago
  • Nifty! I must try this... - awingren 8 years ago
  • For anyone who finds themselves here looking for a solution. This has been fixed in newer versions. This page will guide you through making the necessary rules and machine actions.
    http://www.kace.com/support/resources/kb/solutiondetail?sol=SOL111924 - animerunt 7 years ago
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