Hello KACE family, We got one of the newer model Dell Latitudes (5510) unfortunately this model does not exist in the driver feed as of yet, but I did run the driver harvest utility on the unit prior.


It seems to only be happening with this model specifically, but I am constantly getting the following error "Windows could not parse or process the unattend answer file for pass [specialize]. The settings specified in the answer file cannot be applied. The error was detected while processing settings for component [Microsoft-Windows-Shell-Setup]." What is weird is this has been our same unattended file we have been using forever and its been working flawlessly. I am not really sure if its the hardware itself, or maybe a weird bug in  SDA version Version: 7.2.97 (which is what we are on). Now, when I look at the section within the unattended file that is prompting this error nothing has changed and it looks ok as we have been using it forever with other workstations/varying models. The weird part of this issue is it will go entirely through the OS install, but it will come to a hard stop with the error above and on the Installing features section (which seems a bit off as we are not to that point as of yet). Thoughts? do I need to create another unattended file and update it with some other values? (keep in mind we have never had issues with this current set up). Any help would be appreciated!


Here is our config for that section alone (edited of course to not show company info)


<settings pass="specialize">

    <component name="Microsoft-Windows-Shell-Setup" processorArchitecture="amd64" publicKeyToken="31bf3856ad364e35" language="neutral" versionScope="nonSxS">

      <RegisteredOrganization>No way jose</RegisteredOrganization>

      <ProductKey>xxxx-xxxxx-xxxxx-xxxxx-xxxxx</ProductKey>

      <TimeZone>Central Standard Time</TimeZone>

      <AutoLogon>

        <Enabled>true</Enabled>

        <Username>xxxxx</Username>

        <Password>

          <PlainText>true</PlainText>

          <Value>xxxxxx</Value>

        </Password>

        <LogonCount>1</LogonCount>

      </AutoLogon>

      <ComputerName>*</ComputerName>

    </component>