I am capturing Crystall Reports Pro V8 with SetupCapture from scratch even though it comes with a native msi. This is due to problems I had creating an mst for this app (see earlier posting).
Anyway after the second scan of the pc when you click 'Finish' at the end to save the capture, the save starts and then justs sits there with the hour glass displayed. It has been like this for hours and the CPU is running at 98% the whole time. The only thing I can do is kill 'wfwi.exe' with task manager. Any ideas why this would happen? This is the second time I have tried this. I can not get past this point which is very frustrating. Any help would be appreciated.

Thanks in advance, Macca
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When I say WPS 5.0 hangs, the process is still running according to task manager but nothing appears to be happening.

Macca
Answered 08/06/2004 by: macca
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Just a few tips;
make sure you're using WPS 5.1 I had a few hang-ups with 5.0.
If you're using a client install and running wise from the network, do a full local client install and capture to a local drive.
Try adjusting some of the Setup Capture settings;
If you normally select "Convert Registry entries into advertising info" and "Use snapshot comparisons and SmartMonitor",
Then change it to: "Retain registry Information as-is", and "Use snapshot comparisons only" or visa-versa.
Answered 08/07/2004 by: WiseMonkey3
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I remember creating a transform for Crystal Reports (versions 7, 8.x, and 9.x) - I had no problems at all.

What problems did you encounter?
Answered 08/09/2004 by: sean_c_roberts
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Sean,
With WPS 5.0 I could not save the capture at all.
Capture settings were:
'Convert registry entries and retain registry information'
'Use snapshot comparisons only'
Never had this problem before with WPS 5.0

I also tried Using WinInstall 2000 - I created the capture and saved it ok, I then thought I would try to convert the nai file to msi before doing any tidying of package as a test, and it came up with an error and failed.

I haven't done any more with it.

Macca
Answered 08/09/2004 by: macca
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Hi all,

I have (and had) ths very issue. Setup capture takes the second scan. After, you click finish - [shows 'complete' in a drop down box] and it starts to build the package. Blue bar slowly crosses the screen and then Wise just folds up. System stops responding (can't even end application from the task manager - have to stop process - as macca mentioned).

I am using Wise Installer 4.02 (I know... its a little old) and its happened to me a couple of times (I thought it was the spec of the PC but I've tried it on a few different PC's know with no success). First time was with Macromedia Studio MX and now with some in house software. I've captured it before using WinInstall LE but that dumps all my .ini files and I have a hard time entering them in manaully. I rather do it with Wise but I can't get it to create the .wsi.

Anyone seen this problem or more importantly... overcome it.

bfo
Answered 08/10/2004 by: boyfromoz
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i am having this very issue and it is driving me mad.
using Wise 4.62.. i am capturing everything locally and have altered the setcapture settings but to know avail.
any suggestions?
Answered 10/26/2004 by: Fordy
Senior Yellow Belt

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Wise likes to go on extented holidays when doing an initial compile of a large / complex applications. If the WFWI.EXE is consuming most of the CPU then check it's memory allocation. If it's eating up 4 k of memory every 15-30 seconds chances are it's still working away. The longest compile I had was SAS 8.0 where Wise took over 48 hours to do the intial compile. Wise makes MSIs with a better structure (I think) but the inital compile can be painful.

Also if you are doing a setup capture I would strongly recommend using the merge modules for Crystal Reports.
Answered 10/26/2004 by: kkaminsk
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thanks for the tip.
Answered 10/27/2004 by: Fordy
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