KACE Product Support

I had the same message two days ago, the next day things were working fine. I went to Security > Patching > Subscription Settings and I saw "Last Patch Update Status: Failed", but the next day it said "Last Patch Update Status: Updated".

Take a look at this KB article for their explanation: http://www.kace.com/support/resources/kb/article/If-your-K1000-appliance-fails-to-download-patches-what-are-the-items-to-check?action=artikel&cat=6&id=869&artlang=en

I ran into this when I had "all patches" selected and it turned out that my KBOX's HDD was out of space. I'm running much more granular patching groups now as a result. If you need any tips in that direction, I wrote another post covering that topic:

http://www.itninja.com/question/ldap-patching-sql-reports-using-all-three-for-efficient-managed-patching-and-other-cool-tric

Hope that helps!

John

Are patches set to download in Settings, Patch Settings?