This is our one workstation that is a Windows 8.1 Operating System.  Does K1000 work with Windows 8.1?

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K1000 5.5.90545 is recognizing Windows 8.1.
Do you have enough licenses?

Are the needed ports (esp. 55230) open?
is the agent started?
Does it have the correct servername in the C:\ProgramData\Dell\KACE\amp.conf?

Follow this article:
http://www.kace.com/de/support/resources/kb/article/troubleshooting-agents-that-are-not-checking-in-inventory

Answered 10/22/2013 by: Nico_K
Red Belt

  • Specifically from that article, check to make sure the host in amp.conf matches your K1000's host name.
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