/build/static/layout/Breadcrumb_cap_w.png

What is FAIL (84) on a patching deployment on the K1000?

Google search doesn't find anything but I have a number of patches failing with FAIL (84).  Also getting FAIL (99) on another patch.

I'm running 5.5.90545


2 Comments   [ + ] Show comments
  • Check the Patch Log:

    1 Go to the K1000 Settings: Control Panel page:
    • If the Organization component is not enabled on the appliance, click Settings.
    • If the Organization component is enabled on the appliance: Log in to the K1000
    systemui: http://<K1000_hostname>/system, or select System in the dropdown list in the top-right corner of the page, then click K1000 Settings.

    2 Click Logs.
    The K1000 Server Logs page appears.

    3 In the Current log drop-down list, select Server > Patch Download Log.
    The patch log appears. - easterdaymatt 10 years ago
    • [Mon Sep 9 2:30:05 EDT 2013] [krotate] [62315] logfile turned over - petelanglois 10 years ago
      • Go ahead and try the patch again and watch that log. maybe even the k1000 log to see if there may be any anomalies - easterdaymatt 10 years ago
  • How does this answer, answer the question? FAIL (84) is Deploy Failed - Package file not found - what does that mean and how do you fix it? - lama01 4 years ago

Answers (4)

Answer Summary:
FAIL (99) is Unknown Download Failure FAIL (84) is Deploy Failed - Package file not found The full list of patching error codes: http://www.kace.com/de/support/resources/kb/solutiondetail?sol=SOL111687&action=artikel&cat=6&id=906&artlang=en - See more at: http://www.itninja.com/question/what-is-fail-84-on-a-patching-deployment-on-the-k1000#answer-88101
Posted by: Nico_K 10 years ago
Red Belt
3

The full list of error codes (a bit outdated maybe) can be found here:
http://www.kace.com/de/support/resources/kb/solutiondetail?sol=SOL111687&action=artikel&cat=6&id=906&artlang=en

I suggest to do the following: enable debug of the agent (net stop ampagent, add debug=detail in the c:\programfiles\dell\kace\amp.conf file, net start agent), delete all .log files in that folder and run a new detect and deploy job. Then review the kdeploy.log what happened. If you need help with that contact support with that log.

Posted by: AbhayR 10 years ago
Red Belt
2

Fail 84 means : Deploy Failed - Package file not found


Comments:
  • so now I just need to find out where the missing package went. - petelanglois 10 years ago
Posted by: easterdaymatt 10 years ago
7th Degree Black Belt
1

FAIL (99) is Unknown Download Failure. but (84) isn't listed in the documents I've seen.


Comments:
  • Thanks - petelanglois 10 years ago
  • Was there ever a resolution to this? I am having the same problem with 3 patches now. - areiner 10 years ago
    • There is a hot fix for a few patches which are causing issues. Call/email support and give them the patch KB numbers that are giving you issues. If they are the ones I was having issues with they will re-download the patches after you apply the hotfix. - petelanglois 10 years ago
Posted by: RichB 6 years ago
Second Degree Brown Belt
0
The Error Code list has been moved here:  https://support.quest.com/kace-systems-management-appliance/kb/111687 with the same result:  

84

Deploy Failed - Package file not found


There is also this article about Error Code 84:  https://support.quest.com/kace-systems-management-appliance/kb/119360

Don't be a Stranger!

Sign up today to participate, stay informed, earn points and establish a reputation for yourself!

Sign up! or login

Share

 
This website uses cookies. By continuing to use this site and/or clicking the "Accept" button you are providing consent Quest Software and its affiliates do NOT sell the Personal Data you provide to us either when you register on our websites or when you do business with us. For more information about our Privacy Policy and our data protection efforts, please visit GDPR-HQ