Update Ticket Owner from custom field
I have rules that pulls the Manager info from LDAP all the way into a custom field (HD_TICKET.CUSTOM_FIELD_VALUE3) in a ticket. I'm looking for some query help as I'm wanting to create an update query that will update the ticket owner to the manager listed in the custom field. I'm a little rusty on my scripting so some help would be appreciated.
There are no answers at this time