Hi Guys, 

I have Microsoft office 2013 installed, and with it, came Lync 2013. 

I tried to execute these commands: 

MsiExec.exe /X{90150000-012B-0409-0000-0000000FF1CE} REMOVE=Lync_CoreDesktop /qn
MsiExec.exe /X{90150000-012B-0409-0000-0000000FF1CE} REMOVE=Lync_CoreFiles /qn

And it worked, BUT, it crashes Microsoft... it means I can't install or uninstall nothing..also, the shortcuts in Desktop and in the menu keeps there.




After that, I tried with the config.xml 

this way:

C:\Program Files (x86)\Common Files\microsoft shared\OFFICE15\Office Setup Controller\Setup.exe /uninstall Lync /config c:\uninstall.xml

uninstall.xml:




(I changed "Lync" to LyncEntry and all the possibilities. 
I open the file: C:\Program Files (x86)\Common Files\microsoft shared\OFFICE15\Office Setup Controller\Lync.en-us\SETUP.xml and tried with the <Setup Id="Lync.en-us"....) 


Didn't work, and I got these error (for each try):
 Error: Product is not installed, therefore transition to MMode is unsafe for product: LYNC Type: 27::InstalledProductStateCorrupt. 
Or
 Error: Product is not installed, therefore transition to MMode is unsafe for product: LYNCENTRY Type: 27::InstalledProductStateCorrupt.
or 
 Error: Product is not installed, therefore transition to MMode is unsafe for product: Lync.en-usType: 27::InstalledProductStateCorrupt. 

I also tried to uninstall the whole Office, changed Lync to ProPlus... it worked.. but I want just Lync. .=( 


I have no idea what I have to do. 

If somebody could help-me, I appreciate. 


References:
http://www.itninja.com/question/uninstall-silent-lync-2013-client

http://www.itninja.com/question/i-m-looking-for-silent-uninstall-switches-for-lync2013



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You can no longer use the MSIs to uninstall Office. You need to use an uninstall config file parsed by SETUP. EXE. To do that, you need to use the *exact* name for the product, ensuring that upper- and lowercase letters match. You'll find the name in the file you used for installation.
Answered 09/10/2015 by: VBScab
Red Belt

  • Hi,

    I tried to find this *exact* name, but I couldn't
    I installed it by CD and in the file d:\lync.en-us\setup.xml) is just: Lync.en-us -- (didn't work)

    I uninstall manually, and in the logs I've just seen: "LyncMUI.en-us".. also, didin't work

    Where I can find this name?

    thanks so much!
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Try adding /dll OSETUP.DLL to your uninstall.

So using what you have above, it would look like this:
C:\Program Files (x86)\Common Files\microsoft shared\OFFICE15\Office Setup Controller\Setup.exe /uninstall Lync /dll OSETUP.DLL /config c:\uninstall.xml
Answered 09/10/2015 by: kalucas
Yellow Belt

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A thought just hit me...you are matching the Product ID that appears in your XML file with the one in your command line, aren't you?

Also, I'd be using the same source location for the uninstallation as was used for the original installation, not what's in 'C:\Program Files (x86)\Common Files\microsoft shared\OFFICE15\Office Setup Controller'.
Answered 09/11/2015 by: VBScab
Red Belt

  • Yes, I'am

    [setup.xml]

    <?xml version="1.0" encoding="utf-8"?>

    <Setup Id="Lync.en-us" Type="AddOn" Keyword="LyncMUI" Culture="en-us">
    ....



    I created an OS image with Office 2013 (using the CD). I applied by K2000 this image on all laptops here.

    And know, I want to uninstall the Lync.. I can't use the original installation(CD).
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Eh? You have *no* original copies of the source media? What a brave chap you are! Best find it, then!
Answered 09/11/2015 by: VBScab
Red Belt

  • I have the original, and I have the CD.
    What I don't want, is going one by one, put the cd and uninstall.

    Should I create an script by Kace, unzip the source and try to uninstall?
    Do you think the problem is that I'm not using the original installation?

    thanks.
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