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Uninstalling fonts

I have a strange problem with installshield 2008 pro.

I install some fonts along with my installation, the problem is when I do a major upgrade it uninstalls these fonts, but doesn't install them back again?

I use the component wizard in installshield to install these fonts, I can't think what I have done wrong.

Also I can't make these fonts permenant as there may be changes made to them in the future.

Anyone any ideas.

Thanks in advance

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Answers (9)

Posted by: anonymous_9363 15 years ago
Red Belt
0
Where in the sequence is the RemoveExistingProducts action?
Posted by: mutchie 15 years ago
Orange Belt
0
RemoveExistingProducts is between install installvalidate and installinitialize.
Posted by: MSIPackager 15 years ago
3rd Degree Black Belt
0
Try moving the RemoveExistingProducts action just above FileCost...

Cheers,
Rob.
Posted by: mutchie 15 years ago
Orange Belt
0
That didn't fix the problem, the major upgrade now doesn't do a major upgrade, it just tries and overwrites the files that are there.

Any other suggestions?

Thanks in advance
Posted by: MSIPackager 15 years ago
3rd Degree Black Belt
0
OK.. First, does it put the fonts back down alright if you manually remove the old package before installed the new version?
Posted by: mutchie 15 years ago
Orange Belt
0
Yes the fonts are installed fine if the old app is removed first manually.
Posted by: MSIPackager 15 years ago
3rd Degree Black Belt
0
Not too sure then.. the symptoms sounded very similar to the ones in thes thread:

http://itninja.com/question/gnu,-freeware-and-shareware-programs-to-cloning5562

I thought moving the RemoveExistingProducts above FileCost may resolve it for you.

Not the perfect solution but can you manage the uninstall of the previous product through your deployment tool? e.g. have a pre-requisite uninstall program in SMS ?

Sorry I can't be more help.. as you'll see in the above thread I had a similar problem which I would (probably) have used self-repair to get around.

Regards,
Rob.
Posted by: mutchie 15 years ago
Orange Belt
0
Thanks for your help.[:D]

I thought I found the answer by moving the RemoveExistingProduct to just before costInitialize which worked fine on XP is failing completely on Vista.

Anybody got any other suggestions.
Posted by: mutchie 15 years ago
Orange Belt
0
Stand corrected moving the RemoveExistingProduct to just before the costinitialize does work on vista. I was using a dodgy machine.
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