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Uninstalled a piece of software but still shows in control panel

I have recently been testing and working with the managed installs with Kace. I setup a managed install to uninstall cutepdf 2.8 using the uninstall command line of C:\Program Files\Acro Software\CutePDF Writer\uninscpw.exe /q /n.  It did infact uninstall it however I can still see the program in add and remove programs. I am sure I am missing something simple. Could one of you fine people point me in the right direction of how to ensure that it removes a program from add and remove programs in control panel. It skews my inventory feed and reporting.

K1000 Version 5.4xxxx

Thanks


1 Comment   [ + ] Show comment
  • I found this program from Microsoft to be quite handy. Run through it and choose the options to uninstall and then choose the program from the list and I've found it to clear things for me before. http://support.microsoft.com/mats/Program_Install_and_Uninstall/en-us - alphabeta 10 years ago

Answers (1)

Posted by: mpace 10 years ago
Red Belt
3

Usually I will look in the Windows registry at

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall

for the product GUID and then execute an uninstall against the GUID like so

msiexec.exe /x{GUID-HERE} /qn

This is a really helpful utility for finding uninstall info: http://www.itninja.com/blog/view/how-to-find-uninstall-strings


Comments:
  • The method you used left the keyset in the HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall area, if there is no uninstall command there, like mpace mentions you will need to use your method and add a reg delete at the end to also remove that keyset. - SMal.tmcc 10 years ago
  • [pops on pedant's hat...]
    >add a reg delete at the end to also remove that keyset.
    ...having first run some code to determine that the uninstall was, in fact, successful. - anonymous_9363 10 years ago
  • Perfect thank you! - ITROCKS 10 years ago
 
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