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Hello everybody,

First of all sorry for my English but I'm french and as you well know Shakespeare language and French are not very friendly [;)].
So my problem is that i want to uninstall with SMS (Batch) PDF Coverter Pro 5.2 but all of computers have Office 2000 Pro. I read Nuance documentation and i know that computers that have Office 2000 Pro must reboot after PDF Converter PRO 5.2 uninstallation, but may be one of you, found a magic solution...
I tried msiexec /x "Product.msi" /norestart; msiexec /x "Product.msi" REBOOT=ReallySuppress without result.
I tried to modify RebootYesNo property on Property Table and put value No with an MST without success.
So if you have an idea, you're welcome.

Best Regards

PS: Really sorry fo my english.
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If you log the uninstall with a verbose log, you should get a better idea of why the reboot is required and if you can engineer it out or not.
Answered 05/26/2009 by: VBScab
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Thank you for your answer, effectively i don't try to make a verbose log.
I try it an give the resut.

Best regards.
Answered 05/26/2009 by: ponpon
Yellow Belt

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Hello everybody,

so i log Uninstall Nuance PDF Converter PRO 5.2 and i found mutltiple actions that could influence computers reboot, i tried to isolate it:

Action start 14:53:22: InstallFinalize.
Info 1903.Scheduling reboot operation: Deleting file C:\Config.Msi\819698.rbf. Must reboot to complete operation.
Info 1903.Scheduling reboot operation: Deleting file C:\Config.Msi\8196a0.rbf. Must reboot to complete operation.
Info 1903.Scheduling reboot operation: Deleting file C:\Config.Msi\8196ef.rbf. Must reboot to complete operation.
Info 1903.Scheduling reboot operation: Deleting file C:\Config.Msi\8198a9.rbf. Must reboot to complete operation.
Action ended 14:53:41: InstallFinalize. Return value 1.


Nuance [14:53:41]: MsiUtil::SetForceReboot function start. Nuance [14:53:41]: MsiUtil::SetForceReboot function end

Property(S): SSFORCEREBOOT = 0
Property(S): REBOOT = Force
Property(S): DOCUCOMNEEDREBOOT = Yes


But i don't find Scheduling reboot, i don't find function called MsiUtil::SetForceReboot, i don't know value property that could replace REBOOT = Force and i don't understand what is DOCUCOMNEEDREBOOT

Sorry for my ignorance but i'm not a specialist wit MSI architecture.

Best regards.
Answered 05/27/2009 by: ponpon
Yellow Belt

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