Two machines in tickets
When someone quits, we create a ticket with all the details we need like department, computer (for erasing it), last day at work etc etc.
Our new challenge is that people have more and more devices and computers, particularily our developers.
Is there a way to add more "machine" fields to the ticket (not as a text field), so I can filter on the username and add all computers owned by the person to the ticket? This way all the machines/units would get the ticket attached to it.
I've checked the queue configuration, but none of the custom fields let me specify the computer type.