Dear all,

I have changed the Status to what I needed but the Original Status is on its own place, Example: I have following Status,
New = Stalled
Assigned = Open
In Progress = Open
Pending = Stalled
Close = close
Now what I want is to Calculate time between New to Assigned, Assigned to In Progress, In Progress to Close, I am not able to do it, I only can Calculate Created to Open, Open to Close, even I am not able to count when a ticket goes in Pending from any Status, can someone help me to find a solution to have this done, I need it very urgently,
I will be very happy if I find any solution for this[:)]
0 Comments   [ + ] Show Comments

Comments

Please log in to comment

There are no answers at this time
Rating comments in this legacy AppDeploy message board thread won't reorder them,
so that the conversation will remain readable.

Answers

Answer this question or Comment on this question for clarity