Hi,
My company has symantec 9.0 installed and they want me to uninstall it and install 10.0.20 ver. I need to know have some one did this using wininstall or wise.. Please let me know...Question did they use NOVA to uninstall or..plain msiexec.exe .x...
thanks
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Gidday result,

SAV9 should be right with the SAV10 upgrade. Because SAV10 includes antispyware etc. we also checked for known antispyware apps and asked them to uninstall it first.
Our upgrade was provided through SMS (installed with system rights). We upgrade SAV8 (a real pain in the..) and SAV9 versions. The first rollup was voluntary and we're just about to do a mandatory upgrade on the remaining PC's. When you consolidate to SAV10 the SAV server only updates the SAV version that's required (we had various versions so it was flooding our links at times on definition updates).
Answered 04/19/2006 by: WayneB
Blue Belt

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Gidday,
Thanks for replying.. I have abput 10000 people who I need to install symantec client.And this is my main reason for doing a lot of testing. When I install it on ver 9 it did install it fine. Pki is my ? Whats happening is we have about 100 servers that we need to worry about and I have to create a script so it install it from the server site because of certificate updates. How should I resolve this so it can tal kto the server and upgrate the certificate automatically since there is a security on pki and only domain control admin is the only person who can do this..... help me man ...
Answered 04/21/2006 by: Result
Orange Belt

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Hey Result,

Yeh, you'll have to upgrade your servers first before you roll out the client. Even though they work ok, SAV10 has a lot more features which SAV9 doesn't have. We did our servers (160 odd) mixture of manually upgrading SAV9 and SMS upgrade over a 4 month period. Sorry I can't help with the script. Symantec have always required a domain admin or admin to install/repair it's packages (it's a real pain when your users on the client side are not admin as they can't do a repair, however SAV10 self healing works ok if your install is from an admin).
I wasn't personally involved in the SAV10 server upgrade, but I configured the client package.
I do know that you should be using the latest release of SAV (I think it's 10.1.0.000 now) as they've fixed a few bugs in the initial release.

Cheers
WayneB
Answered 04/23/2006 by: WayneB
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WayneB,
Tell me how can I do this..I would like to add symantec parent server in enviormental variable so when I write script I can install it from customer appropriate server. In there registry version do mention parent server name I can copy that name and add into env. variable. In this matter I don't have to map a drive. But for some reason it is not working for me. Can you help me resolve this issue ... it is gettin very urgent now....I appreciate it ..
Answered 04/24/2006 by: Result
Orange Belt

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Gidday Result,

The reg key your after:

HKEY_LOCAL_MACHINE\SOFTWARE\INTEL\LANDesk\VirusProtect6\CurrentVersion Value Name=Parent Value Data=%Parent Server Name%

On the Server:
Copy the DomainGUID registry key from the primary to the secondary and restart the Symantec AntiVirus service on the secondary. That registry key is DomainGUID should reside in the same location on the secondary servers. Copy that value over and restart the Symantec AntiVirus on the secondary server.

On the client:
When SAV copies it's GRC.dat file to the client from the local SAV server it will have the Local parent server name included in that file. Note the File gets copied to All Users:
[Appdata]\Symantec\Symantec AntiVirus Corporate Edition\7.5
This file, for some reason, gets removed once applied by the SAV client service but you can manually copy it to this local folder and restart the service to apply it's settings.

Hope this helps some.

Cheers
WayneB
Answered 04/26/2006 by: WayneB
Blue Belt

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