Hi

I have included the Snagit version 8.2.3, product code {DA0BF7AB-88EB-4675-8FA1-531EAD938821} in the upgrade table of the 9.1.2.304 package and somehow the old version never gets upgraded!
I have tried moving the Remove Existing Products right between Install Validate and Install Initialise actions and I am not sure if I am doing something wrong or missing something here.
Please advise.
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ORIGINAL: msi_support

Hi

I have included the Snagit version 8.2.3, product code {DA0BF7AB-88EB-4675-8FA1-531EAD938821} in the upgrade table of the 9.1.2.304 package and somehow the old version never gets upgraded!
I have tried moving the Remove Existing Products right below Install Initialise and I am not sure if I am doing something wrong here.
Please advise.


You're not supposed to put the old version Product Code in the UPGRADE table. You put the Upgrade Code in the Upgrade table.

Then the action FindRelatedProducts searches and finds the relevant Product Code and assigns it to the ActionProperty so that RemoveExistingProducts action knows what to uninstall.
Answered 09/24/2009 by: dreyer
Purple Belt

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whoa... missed my morning coffee.. thank you so much for waking me up :-)
I am going to change the entries in the Upgrade table.
Thanks a ton.
Answered 09/24/2009 by: msi_support
Orange Belt

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