Hello!

I use SMS 2003 with SP1. There are lot od dekstops in database with no "last loged user" information. Does anybode know how to resolve this problem?
Maybe latest service pack is a solution for my problem?

Thank you!
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Grabar,

I believe that the user information is collected by the "Hardware Inventory Client Agent".

It would be worth checking the frequency of the inventory schedule, I think by default it has a long period between scans.
Also check your Site Maintenance tasks, you could have a task clearing out your missing information.

You are 2 service packs behind, but I don't think there was an issue with earlier versions and the information you're missing.

There is a section on the board for future SMS queries - Distribution>>SMS

Hope this helps,

Dunnpy
Answered 05/15/2008 by: dunnpy
Red Belt

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dunnpy is right - it is HW inventory. If PC is failing to collect this information, there could be issues with WMI on the workstation. Which OS are you running on the workstations? What are your hw inventory schedules? Do you get other info, like "last boot time" updated?
Answered 05/15/2008 by: revizor
Third Degree Blue Belt

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All of my clients works on Windows XP. I have other HW inventory information - for example installed software, OS version, S/N of PC, etc.
For about 70% of desktops I don't have information about last loged user. I run HW inventory every 2-3 days.

edit:

Ok, so maybe someone can move my topic into SMS forum? Thanks :]
Answered 05/15/2008 by: Grabar
Senior Yellow Belt

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Grabar,

A quick Google found the following:

http://www.eggheadcafe.com/software/aspnet/29712338/inventory-report--last-l.aspx

http://support.microsoft.com/kb/905654

http://www.myitforum.com/forums/m_113732/mpage_1/key_logged/tm.htm#113756


The Microsoft answer is a hotfix and the bottom link suggests increasing the HeartBeat frequency.

Have a look and see what you can work out - incidentally, I did read that SP3 gave a more reliable method of determining the user of a machine. I'm running SP3, but have a separate asset management toolset that we use for inventory/user/machine information - so I can't really advise on the reliability of the answers found.

Hope this helps,

Dunnpy
Answered 05/15/2008 by: dunnpy
Red Belt

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dunnpy:

Thank for your help. I will check those soultions, and later I will write which one was helpful.
Answered 05/15/2008 by: Grabar
Senior Yellow Belt

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