shortcut problem
hi,
i have this application called macola 7.5.103f .when i install this application in base build it works fine. but when i captured with installshield there occurs problem with shortcut called ER5. Its says its not been registred but can continue with evaluation version.
how to resolve this one?
i have this application called macola 7.5.103f .when i install this application in base build it works fine. but when i captured with installshield there occurs problem with shortcut called ER5. Its says its not been registred but can continue with evaluation version.
how to resolve this one?
0 Comments
[ + ] Show comments
Answers (10)
Please log in to answer
Posted by:
anonymous_9363
16 years ago
ORIGINAL: flyinghorsePresumably you mean this issue arises when you run the install which you created after capturing the vendor install, not when you actually captured? If that's the case, almost certainly something wasn't captured fully.
i have this application called macola 7.5.103f .when i install this application in base build it works fine. but when i captured with installshield there occurs problem with shortcut called ER5. Its says its not been registred but can continue with evaluation version.
Re-run your application but with ProcMon (a freeware process monitor) running alongside. This will immediately highlight any missing files or registry entries, which will help in pinpointing the source of the issue.
Posted by:
flyinghorse
16 years ago
Posted by:
AngelD
16 years ago
If it's a file in the user profile or HKCU you have to make sure these are repaired when the user launch the application for the first time.
It could also be that the file that contains the register info is already present but with wrong content.
What happens if you install the original installation and then try to launch the shortcut as another user?
It could also be that the file that contains the register info is already present but with wrong content.
What happens if you install the original installation and then try to launch the shortcut as another user?
Posted by:
flyinghorse
16 years ago
Posted by:
AngelD
16 years ago
Posted by:
jmcfadyen
16 years ago
maybe you could also clarify which user did the install.
userA installed and worked ?
userB run after A installed didnt work ?
and current access levels of the users, Ian's favourite tool procmon is likely to be quite useful as well.
theres details of how to use similar tools here under permissions
www.ewall.org
userA installed and worked ?
userB run after A installed didnt work ?
and current access levels of the users, Ian's favourite tool procmon is likely to be quite useful as well.
theres details of how to use similar tools here under permissions
www.ewall.org
Posted by:
anonymous_9363
16 years ago
Posted by:
jmcfadyen
16 years ago
Posted by:
anonymous_9363
16 years ago
Posted by:
AngelD
16 years ago
Try searching for DebugView instead as I think that is what John ment.
http://juice.altiris.com/article/1358/troubleshooting-wise-packages-with-windows-installer-log-files
http://juice.altiris.com/article/1358/troubleshooting-wise-packages-with-windows-installer-log-files
Rating comments in this legacy AppDeploy message board thread won't reorder them,
so that the conversation will remain readable.
so that the conversation will remain readable.