I recently upgraded my server and agents to 5.4. Now none of my scripts are updating to completed in the run now status.  They stay under the "scripts running" tab in the Run Now Status screen, and show "Status Unknown" when you view the Scripting Log under the computer inventory.  I did not have this problem on 5.3.  It even is happening for a simple registry change, that I have it log "completed" or "failed" when it is finished. 

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Dang-it!!! I spoke too soon. The solution for me was to enable 'Save All Agent Logs' after the upgrade. Go into the System UI (http://kbox/systemui), then Organizations, Organization tab, then at the bottom choose 'Save All Agent Logs'.

Don't forget you must enter 'Edit Mode' to make the change.

This solution got my scripts working

Answered 01/22/2013 by: diverdaveman1
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Check your agent log retention under K1000 Settings: Agent. Set it to Save All Agent Logs.

If you had any errors during the upgrade, one of the steps is to disable it. This happened to me also.

Answered 01/22/2013 by: BaldDragon
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I would contact support on this.  Have not seen this problem on our k1000 and have not seen a post on this on forum

Answered 01/22/2013 by: SMal.tmcc
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  • Just curious, but have you upgraded your clients yet?
  • some from 5.1 and some from 5.3, used provisioning
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I'm seeing the same thing. I run the script but nothing happens on the clients - new and old version clients.

Answered 01/22/2013 by: diverdaveman1
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