Sequencer/client: App-v 5.0 SP2

Environment : Standalone

Target paltform : Windows 7 64-bit

App Name : Reflection X

App version: 14.1

 

Hi All,

I sequenced the application ‘Reflection X 14.1’ in App-v 5.0 SP2 an d install the package in App-v client 5.0 SP2 but on launching the application shortcut 'Reflection X' throws the below error.



I also compare the sequenced package installation with source installation but didn’t find any changes.

Please share the info if anyone came across this related issue .

Thanks in advance.

0 Comments   [ + ] Show Comments

Comments

Please log in to comment

Answers

1

App-V 5.0 seems to have some issues with handling the ReflectionFonts that get installed to the C:\Windows\Fonts folder   To resolve this issue, a manual edit of thecompleted App-V package will have to be done to relocate the Reflection Fonts inthe package to the install folder of the Attachmate Reflection software.

a.    Open the Application Virtualization Sequencerprogram.

b.   
Select “Modify an Existing Virtual ApplicationPackage”

c.    
Select “Edit Package” and press Next

d.   
Choose the existing Virtual Application Packagecreated earlier using the Browse button and press Edit

e.    
When the package opens, choose the Package Filestab and scroll down to find the Font section that contains the Reflectionfonts.  One name for example is“R_ansi.fon” and there will be a number of files with extensions of .fon or.ttf.

f.    
For each individual font, right-click on thefont name and choose Edit and change the path from the App-V token of[{Fonts}]\ to [{ProgramFilesX86}]\Attachmate\Reflection\ (or the location where the rest of the DLL and EXE files are located.)

g.   
When all the font files have been changed, usethe File Menu to save the changes to the package and then exit the ApplicationVirtualization Sequencer program.
Answered 05/08/2015 by: ReflectionGuru
White Belt

Please log in to comment
1
I'm facing the same issue. Reflection's fonts cannot be found.
When I install Reflection manually my app-v stream is working.
I compared everything from my stream with another system where Reflection has been installed manually but I don't see any differences. Procmon doesn't show anything either.
Anyone figured this one out already?
Answered 12/01/2014 by: prantiC
Senior Yellow Belt

Please log in to comment
1
Hello,

I have the same problem but I didn't found a solution.

Did you solve this issue ?

Thanks

Ben
Answered 06/24/2014 by: benfikista4ever
Senior White Belt

Please log in to comment
1

Hi all !

I got the same problem (same environment).

The manual install works, launching the application after the sequence works but launching application through App-V client doesn't work (same error message : Reflection's fonts cannot be found).

Fonts are present in package (in cache too;VFS directory).

I tried to install fonts on the system berore launching application but it didn't solve this issue.

I tried to set the PATH like in sequence machine but it doesn't work.

If someone have a solution...

Regards

Ben

Answered 06/24/2014 by: benfikista4ever
Senior White Belt

Please log in to comment
1

Hi all !

I got the same problem (same environment).

The manual install works, launching the application after the sequence works but launching application through App-V client doesn't work (same error message : Reflection's fonts cannot be found).

Fonts are present in package (in cache too;VFS directory).

I tried to install fonts on the system berore launching application but it didn't solve this issue.

I tried to set the PATH like in sequence machine but it doesn't work.

If someone have a solution...

Regards

Ben

Answered 06/24/2014 by: benfikista4ever
Senior White Belt

Please log in to comment
1
Hi all !

I got the same problem (same environment).

The manual install works, launching the application after the sequence works but launching application through App-V client doesn't work (same error message : Reflection's fonts cannot be found).

Fonts are present in package (in cache too;VFS directory).

I tried to install fonts on the system berore launching application but it didn't solve this issue.

I tried to set the PATH like in sequence machine but it doesn't work.

If someone have a solution...

Regards

Ben
Answered 06/24/2014 by: benfikista4ever
Senior White Belt

Please log in to comment
1
Hi all !

I got the same problem (same environment).

The manual install works, launching the application after the sequence works but launching application through App-V client doesn't work (same error message : Reflection's fonts cannot be found).

Fonts are present in package (in cache too;VFS directory).

I tried to install fonts on the system berore launching application but it didn't solve this issue.

I tried to set the PATH like in sequence machine but it doesn't work.

If someone have a solution...

Regards

Ben
Answered 06/24/2014 by: benfikista4ever
Senior White Belt

Please log in to comment
1
Hi all !

I got the same problem (same environment).

The manual install works, launching the application after the sequence works but launching application through App-V client doesn't work (same error message : Reflection's fonts cannot be found).

Fonts are present in package (in cache too;VFS directory).

I tried to install fonts on the system berore launching application but it didn't solve this issue.

I tried to set the PATH like in sequence machine but it doesn't work.

If someone have a solution...

Regards
Answered 06/24/2014 by: benfikista4ever
Senior White Belt

Please log in to comment
1

Try checking working directories of the short cut, I have been caught out by a few apps like that lately. Sometimes it is that simple.

Also check the original install for a PATH statement. Where are the Fonts on the install?? In the FONTS folder or in a folder structure within the applications files??

 

Answered 06/05/2014 by: Badger
Red Belt

Please log in to comment
1
hey everyone did someone solve this Problem? we have the same issues with app-v 5.0.....
Answered 09/30/2014 by: gmbs
White Belt

Please log in to comment
1

If you manually install Reflections on the same machine you have the sequence on, does it launch correctly then?

If something is missing in the file system or registry in the sequence the 'thick' install will/should correct that and allow the sequence to function.

If so, the sequence has missed something, use your favourite lightweight snapshot tool (InstallRite, Picture Taker, InstallWatch et al) to monitor what the full install does and compare to what has been captured in your sequence to pinpoint what's missing.

 

Hope that helps,

Dunnpy

Answered 06/03/2014 by: dunnpy
Red Belt

Please log in to comment
Answer this question or Comment on this question for clarity