Hi,

I am new to trying to deploy quicktime. I have been reading through the forums and trying different things, but not getting anywhere. I am trying to deploy quicktime, using sccm 2007 server. However when I first tried to do this, everything went fine up until my comman actually ran, it came back with a 1603 error code. I extracted the quicktime.msi file using 7-zip, then put it in a shared directory that everyone had read permissions to. The package downloads to the machine, but that is it. I ran this command: msiexec /i quicktime.msi /quiet. After reading more of the forums here, I downloaded orca and made 1 change to the quicktime.msi file. I changed the InstallUISequence PreventDowngrade, changed this to 0. Thinking that this would install quicktime no matter what version is installed. Now on those machines when I run msiexec /i quicktime TRANSFORMS="qt.msi" /norestart /quiet. I get this message, A newer version of Quicktime is already installed. This installation cannot proceed while the newer version of Quicktime is installed. I have tried deleting everything out of the registry and still get this message. The version on there is is older than the one I am trying to install. Can I change anything using orca that will just install quicktime, bybassing this mesage, and installing quicktime.

thanks,
Jon
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[:D] back to classic quicktime issue....I have faced this issue while it was just experimental I almost racked my brains..bottomline is newer version of quicktime will always try to uninstall the older version and....for that it will need the sourcepath of the old msi...so after uninstallation only new installation starts .for me I installed old quicktime from company network and tried to install new quicktime when my laptop was connected to home network...as usual quicktime tried to uninstall old version but couldnot trace back the sourcepath hence uninstallation failed and hence the installtion..however it was a sucess as soon as i bought the laptop to my company network....my sugesstion is try to uninstall quicktime first if it works then maybe there is some other bug ....please test and let me know the results we can troubleshoot further.....[;)]
Answered 06/27/2011 by: rajdera1
Orange Belt

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- 1603 is a generic WI error. You will need to generate a verbose log to try and pinpoint the actual cause.

- You should NEVER edit vendor-supplied MSIs. ALWAYS use a transform.

- The command line you showmsiexec /i quicktime TRANSFORMS="qt.msi" /norestart /quietmakes no sense, as it mixes what presumably is the MSI name with the placeholder for a transform name and you have no '.MSI' extension for the MSI name.

Assuming an MSI named QT.MSI and a transform named QT.MST, your command line should look like this (I have added the argument to create a verbose log):MSIEXEC /I QT.MSI TRANSFORMS="QT.MST" /NORESTART /QUIET /L*VX %TEMP%\QT_INSTALL.LOGBTW, you will probably want to use a transform in any event, if only to control junk like disabling auto-updates. See the Package KB for details.
Answered 06/27/2011 by: VBScab
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Hi,

Thanks for the responses, VBScab that was a mistype, the command I ran was: misexec /i quicktime.msi TRANSFORMS="qt.mst" /norestart /quiet. I used orca and generated the transform file. I also ran your command and now have a log file, but the only hangup is when it gets to the launchcondition returns value 3. (A newer version of quicktime is already installed message) would you like me to post the log file?
rajdera1 I have traced the path back to the quicktime.msi file version (7.65.17.80), I ran that quicktime.msi, it then lauched a wizard that asked me to repair or unistall, I tried uninstall, rebooted the machine. Same message that a newer version is already installed.

thanks,
jon
Answered 06/27/2011 by: billbob
Yellow Belt

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Read the Package KB, the Notes section. There are hints there about how to get around A newer version issue.
Answered 06/27/2011 by: admaai
Orange Senior Belt

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Hi admaai,

I did read through the package KB notes section. I have tried what users said to remove the NOT BNEWERPRODUCTSINSTALLED row from the LaunchCondition Table in the Quicktime.msi. Still same message that a newer version is installed. I am trying to deploy this with sccm 2007, clients get the package, and try to run quicktime.msi file, then fail. Now even if I log onto the local machine and try to run the quicktime.msi file, I get that message, that a newer version is already installed. Anyone else have this isssue?

Thanks,
billbob
Answered 07/05/2011 by: billbob
Yellow Belt

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I am having the exact same issue. Have you learned anything new since your last post?
Answered 07/14/2011 by: jmartin
Yellow Belt

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Sorry about late response, I missed this thread somehow while browsing other, and quicktime has got a new version now, but the real question would be if you removed the BNEWERPRODUCTISINSTALLED, how are you appliying it, what is your commandline and if it is really getting applied, logging will help.
Answered 07/15/2011 by: admaai
Orange Senior Belt

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Not sure if this helps, but I finally got Quicktime 7.6.9 and iTunes 10.3 to install by following this:

http://www.afp548.com/filemgmt_data/files/iTunes%20for%20Windows%20Deployment.pdf

as well as removing NOT BNEWERPRODUCTSINSTALLED row from the LaunchCondition Table in the Quicktime.msi. iTunes launches has a once off popup complaining Bonjour isn't installed (need to disable that) and presents the EULA (is there a way to accept that for the end user?). I'm going to test creating the adm file and setting the Decimal value for Disable sharing (in the pdf above) to see if that prevents the popup.
Answered 07/20/2011 by: spaterso
Yellow Belt

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Doing some digging, I found others in our area who had a working install package. Using what they had, plus some MSI options I found in a Bigfix forum post I put together an almost working install package(It will not add the plugin to Firefox yet). The steps I took are as follows:
1. Downloaded the QuicktimeInstaller.exe from Apple.
2. Downloaded PsTools Suite from Microsoft
3. Extracted the Quicktime.msi and AppleApplicationSupport.msi from the QuicktimeInstaller.exe using 7zip
4. Got PsExec from the PsTools Suite zip file.
5. Put the MSI files and the psexec.exe file in my Software Source folder.
6. Created install.cmd with these commands in the Software Source folder.
[blockquote][font="times new roman"]@ECHO OFF

if exist "%SYSTEMROOT%\System32\psexec.exe" goto WITHPSEXEC

:WITHOUTPSEXEC
xcopy "%CD%"\psexec.exe %SYSTEMROOT%\System32 /CHERYQ
reg add HKCU\Software\Sysinternals\PsExec /v EulaAccepted /t REG_DWORD /d 00000001
psexec -s msiexec /i "%CD%\QuickTime.msi" /qn /norestart ISSETUPDRIVEN=0 ALLUSERS=1 DESKTOP_SHORTCUTS=0 QTTaskRunFlags=0 QTINFO.BISQTPRO=1 SCHEDULE_ASUW=0 REBOOT_REQUIRED=No
psexec -s msiexec /i "%CD%\AppleApplicationSupport.msi" /qn /norestart DESKTOP_SHORTCUTS=0 ALLUSERS=1
taskkill /IM psexec.exe /t /f
del %SYSTEMROOT%\System32\psexec.exe /Q
reg delete HKCU\Software\Sysinternals\PsExec /f
goto END

:WITHPSEXEC
psexec -s msiexec /i "%CD%\QuickTime.msi" /qn /norestart ISSETUPDRIVEN=0 ALLUSERS=1 DESKTOP_SHORTCUTS=0 QTTaskRunFlags=0 QTINFO.BISQTPRO=1 SCHEDULE_ASUW=0 REBOOT_REQUIRED=No
psexec -s msiexec /i "%CD%\AppleApplicationSupport.msi" /qn /norestart DESKTOP_SHORTCUTS=0 ALLUSERS=1

:END
exit

[/blockquote]7. Created my package in SCCM and created a program in the package with the command line "install.cmd"
8. Successfully deployed the packed to my test VM(Windows 7 Enterprise x64) several times.

I don't know why using psexec.exe to run the command as system seemed to be the fix, but it works, and no editing of the msi files. The options listed prevent desktop shortcuts from being created and prevent the install of the Apple Software Updater, and also seem to prevent the "Upgrade to Pro" nag, plus no QT task icon in the systray at least so far in my testing.

I hope this is a help to others out there, and if I find the fix to get the Firefox plugins to install I will post that.
Answered 07/21/2011 by: jmartin
Yellow Belt

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