Is it possible to include the entire ticket body/details in an email? We already have the notification rule working, we just want to add more information for our technicians in the field.

I appreciate any help you can provide.
0 Comments   [ + ] Show Comments


Please log in to comment

Rating comments in this legacy AppDeploy message board thread won't reorder them,
so that the conversation will remain readable.


Article 613 was updated recently so grab the latest query, then put $comment anywhere you want the comment to appear
Answered 11/18/2010 by: GillySpy
Seventh Degree Black Belt

Please log in to comment
Answer this question or Comment on this question for clarity