Hiya! I've recently installed Windows Installer (latest version) and it seemed to help install applications but for some reason it started playing up. I'm trying to install Quicktime Player but an error appears - error 2738, Windows installer has encountered a problem, this indicates there may be something wrong with package... to the effect of that anyway! What can I do?
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Start by logging the installation.
Then find out which custom action failing.

By the error you receive it seems that a custom action is failing due to missing VBScript (run time) support.
Answered 09/13/2006 by: AngelD
Red Belt

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Thanks, I'm ok now, I've been able to install Qicktime by downloading an alone installer for it, I don't actually understand what you have said above, I am not experienced in computing and am not sure if there actually is a problem with my windows installer.

Thanks for your help!

Answered 09/13/2006 by: Crazy!
Yellow Belt

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