hi all,

i need to update a package with a new file. here's the steps i've done;

copy the original msi into a backup folder
edit the msi, incremented the version, changed the GUID and added the file
coded an upgrade into the modified msi with the information from the original file

those steps are standard and always working.

here's my glitch;

when i install the modified package, i receive error 1602 and a popup with the name of a file into a merge module.

i believe this is the first time i do an upgrade on a msi who has merge modules.

am i doing something wrong? missing something?

thanks guys!
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1602 means that the user canceled the installation.

Does the file exist in the merge module which was included in the original package?
How did you add the file?
Did you create a new component for this new file?

Install with verbose logging and post the relevant lines (often above the actual error or the line where the CA returns value 3)
Answered 05/22/2009 by: AngelD
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no the added file does not exist in the merge module in the original package.

i have added the file in the file section, selecting it in the upper portion of the window and add it in the lower portion.

i have not created a component, should i?

the original package works fine, so i was inclined to think that just adding a file will not break it. adding a file and an upgrade are basic stuff.

i don't understand why i got this error message from the merge module.

thanks!
Answered 05/25/2009 by: kardock
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Which tool are you working with, sounds like Wise?
Answered 05/25/2009 by: AngelD
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yes, wise.

i still don't know how to fix this. since i work with bmc channels, i will have to create a new channel instead of updating the current one. this is bugging me no end. first time i have a problem with an upgrade.

thanks!
Answered 05/26/2009 by: kardock
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I don't see anywhere where you say "I clicked 'Upgrade Sync'"...
Answered 05/26/2009 by: VBScab
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upgrade sync? what is that?

i'm refering to upgrades in distribution section of wise.

please tell me about that sync because honestly, you lose me back there.
Answered 05/26/2009 by: kardock
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Oops! That's "UpgradeSync", one word. Use the help file. It's all detailed therein.
Answered 05/27/2009 by: VBScab
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nice tool.

thanks!
Answered 05/27/2009 by: kardock
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