HI all,

We were using user portal to install application on client machines , but now after upgrade to 5.3 i have noticed that application installations are not working through portal. below is the kdeploy log file .

Note that it was working in 5.1 version.


[Tue Apr 03 15:58:15 2012] ExtractCurrentFile: creating dir C:\Documents and Settings\All Users\Dell\KACE\downloads\10707\exec\
[Tue Apr 03 15:58:34 2012] KDeploy LaunchProcess: ERROR returned by KLaunch (1603)
[Tue Apr 03 16:23:46 2012] KDeploy ----- Starting KDeploy.exe [KDeploy.exe -install -software_id="13265" -name="Kaspersky Lab Network Agent" -install_cmd="msiexec.exe /i \"Kaspersky Network Agent.msi\"" -download_location="" -checksum="94e9bc897c49d9e49c5a494634cca735" -flags="DZ"]-----
[Tue Apr 03 16:23:46 2012] KDeploy ERROR - parameter 'download_location' is missing a value
[Tue Apr 03 16:31:25 2012] KDeploy ----- Starting KDeploy.exe [KDeploy.exe -install -software_id="6581" -name="Orca" -install_cmd="msiexec.exe /i orca.msi" -download_location="" -checksum="f47c77eb9373a3c757e53f9ef33833b1" -flags="DZ"]-----
[Tue Apr 03 16:31:25 2012] KDeploy ERROR - parameter 'download_location' is missing a value
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Strange. What if you delete the entry and recreate it from scratch?
Answered 04/03/2012 by: dchristian
Red Belt

  • What do you mean by deleting an entry?
    Should you mean i can delete software inventory entry and then recreate it ?
    • Correct. I've seen "funny" issues sometimes. I would just delete it and re-create. It couldn't break it more :)
  • dchristian ,

    Deleting inventory is a big hustle cua's we have more than 100 replicas .
    It means all of my inventory will be synch again which is not possible.

    I will try with a new one and see what is the status.
    • You shouldn't have to delete the whole software entry. Just the entry for the software library.
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