All our users have Adobe Reader X installed and they need to be able to choose setting for "show PDF in browser", that was working until we also installed Adobe Acrobat X Pro, then suddenly that option in Reader turned grey, unavailable to user. So I edited the transform for Acrobat X Pro to AcrobatBrowserIntegration 0 DISABLE_BROWSER_INTEGRATION="NO" and strange enough that fixed the problem in Adobe Reader. So thats good, but strange.

But now we have users that need to change this setting in Acrobat X Pro aswell and strange enough this setting is still grey/unavailable there.

What is going on? It looks like settings are mixed up between Reader and Acrobat.

I know that prior to Adobe Reader X it was recommended to remove Reader before installing Acrobat but that should not be a problem with the newer versions, or am I wrong?

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Community Chosen Answer

2

Controls display of PDF files in browsers:

Enable:
[HKCU\Software\Adobe\<product name>\<version>\Originals]
'bBrowserIntegration'=dword:00000001
Enable & Lock:
[HKLM\SOFTWARE\Policies\Adobe\<product name>\<version>\FeatureLockDown]
'bBrowserIntegration'=dword:00000001
Disable:
[HKCU\Software\Adobe\ <product name>\<version>\Originals]
'bBrowserIntegration'=dword:00000000
Disable & Lock:
[HKLM\SOFTWARE\Policies\Adobe\<product name>\<version>\FeatureLockDown]
'bBrowserIntegration'=dword:00000000

Answered 01/17/2013 by: jagadeish
Red Belt

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Answers

1

Thanks! But it looks like we have stumbled upon some more problems.

The Preview Handler in explorer now crashes when you click a PDF.

Removing Reader before installing Acrobat fixes both my issues, looks like this is the best way to go still. The Preview Handler can unfortunately not show PDFs with Acrobat X Pro on Win7 64bit.

Answered 01/18/2013 by: nizzon
Orange Belt

  • It might be recommended. I had a similar problem with Acrobat 9. Using the customization tool I set it to Automatic. If Reader was installed it would use Reader; otherwise, it used Acrobat.

    I know it might sound strange but did you use the Adobe Customization tool to create your MST?http://www.adobe.com/support/downloads/detail.jsp?ftpID=4950
    • I edited our MST with ORCA, I'l take a look at that tool, thanx!
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Answered 01/19/2013 by: jagadeish
Red Belt

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