Systems Management

I am just using setup.exe in the command line. Should I be using setup.exe /adminfile xxx.msp (xxx=name of custom msp file). If so will it still install the service pack updates I extracted to the Updates folder?

have you logged onto the workstations and checked for any error messages or prompts on the screen? sometimes it can be waiting for some kind of user interaction, and if it sits there until the run time exceeds, it will fail.

Yeah at first I thought that but I am able to run it the program from command prompt manually. Also its not that the package/program isn't working at all. It installs on 90 of the 130 computers that it's advertised to. All the others get the same error message. I copied and pasted the part of the exemgr.log message below.


<![LOG[Network UNC path \\server\Share\Tech\Applications\Microsoft\Office 2007 is accessible]LOG]!><time="06:08:20.275+300" date="10-13-2008" component="execmgr" context="" type="1" thread="3464" file="executioncontext.cpp:2503">
<![LOG[Executing program as a script]LOG]!><time="06:08:20.275+300" date="10-13-2008" component="execmgr" context="" type="1" thread="3464" file="executionengine.cpp:103">
<![LOG[Successfully prepared command line "\\server\Share\Tech\Applications\Microsoft\Office 2007\setup.exe" /adminfile "\\server\Share\Tech\Applications\Microsoft\Office 2007\Custom MSP Files\outlookonly.msp"]LOG]!><time="06:08:20.291+300" date="10-13-2008" component="execmgr" context="" type="1" thread="3464" file="scriptexecution.cpp:523">
<![LOG[Command line = "\\server\Share\Tech\Applications\Microsoft\Office 2007\setup.exe" /adminfile "\\server\Share\Tech\Applications\Microsoft\Office 2007\Custom MSP Files\outlookonly.msp", Working Directory = \\server\Share\Tech\Applications\Microsoft\Office 2007\]LOG]!><time="06:08:20.291+300" date="10-13-2008" component="execmgr" context="" type="1" thread="3464" file="scriptexecution.cpp:284">
<![LOG[Created Process for the passed command line]LOG]!><time="06:08:20.595+300" date="10-13-2008" component="execmgr" context="" type="1" thread="3464" file="scriptexecution.cpp:407">
<![LOG[Raising event:
[SMS_CodePage(437), SMS_LocaleID(1033)]
instance of SoftDistProgramStartedEvent
{
AdvertisementId = "00120005";
ClientID = "GUID:970B1821-69EA-499F-AF5D-8C31E9907D9E";
CommandLine = "\"\\\\server\\Share\\Tech\\Applications\\Microsoft\\Office 2007\\setup.exe\" /adminfile \"\\\\server\\Share\\Tech\\Applications\\Microsoft\\Office 2007\\Custom MSP Files\\outlookonly.msp\"";
DateTime = "20081013110820.595000+000";
MachineName = "RCD032122";
PackageName = "0010000D";
ProcessID = 260;
ProgramName = "Per-system unattended";
SiteCode = "001";
ThreadID = 3464;
UserContext = "NT AUTHORITY\\SYSTEM";
WorkingDirectory = "\\\\server\\Share\\Tech\\Applications\\Microsoft\\Office 2007\\";
};
]LOG]!><time="06:08:20.595+300" date="10-13-2008" component="execmgr" context="" type="1" thread="3464" file="event.cpp:525">
<![LOG[Raised Program Started Event for Ad:00120005, Package:0010000D, Program: Per-system unattended]LOG]!><time="06:08:20.595+300" date="10-13-2008" component="execmgr" context="" type="1" thread="3464" file="executioncontext.cpp:523">
<![LOG[Program exit code 259]LOG]!><time="08:07:16.292+300" date="10-13-2008" component="execmgr" context="" type="1" thread="3496" file="scriptexecution.cpp:547">
<![LOG[Looking for MIF file to get program status]LOG]!><time="08:07:16.292+300" date="10-13-2008" component="execmgr" context="" type="1" thread="3496" file="executionstatus.cpp:282">
<![LOG[Program ran past its maximum runtime. It will be orphaned]LOG]!><time="08:07:16.292+300" date="10-13-2008" component="execmgr" context="" type="1" thread="3496" file="executionstatus.cpp:232">
<![LOG[Raising event:
[SMS_CodePage(437), SMS_LocaleID(1033)]
instance of SoftDistProgramExceededTime
{
AdvertisementId = "00120005";
ClientID = "GUID:970B1821-69EA-499F-AF5D-8C31E9907D9E";
DateTime = "20081013130716.307000+000";
MachineName = "RCD032122";
MaximumTime = "120";
PackageName = "0010000D";
ProcessID = 260;
ProgramName = "Per-system unattended";
SiteCode = "001";
ThreadID = 3496;
};
]LOG]!><time="08:07:16.307+300" date="10-13-2008" component="execmgr" context="" type="1" thread="3496" file="event.cpp:525">
<![LOG[Raised Program Exceeded Time Event for Ad:00120005, Package:0010000D, Program: Per-system unattended]LOG]!><time="08:07:16.307+300" date="10-13-2008" component="execmgr" context="" type="1" thread="3496" file="executioncontext.cpp:945">
<![LOG[Execution is complete for program Per-system unattended. The exit code is 259, the execution status is Unknown Status]LOG]!><time="08:07:16.307+300" date="10-13-2008" component="execmgr" context="" type="1" thread="2908" file="execreqmgr.cpp:3908">

Forgot to mention this is a silent install.

OK so after going to the PCs with the errors, the package installs just fine. I guess the status report is incorrect then. Do not know why they would come back incorrect. My guess is maybe the package is not ending correctly therefore creating this error. But like I said it installs and reports back correctly on 75% of the machines.

For a successfull silent install, your command line should be as such:

setup.exe /adminfile blahblah.msp

As part of the install, it will process whatever updates are placed in the Updates folder automatically, so no worries there.

Within SCCM/SMS you will want to specify that the program restarts the PC once done, as sometimes the restart is not suppressed.

Thanks for the tip. I tried the Program restarts pc but it sometimes it will not restart the PC so I just set it to SMS restarts PC. All seems to work now. Thanks.