I've got a number of machines reporting back as operating system unknown (I know this are windows xp x86 machines) . Really interesting because the clients have an amp connection. It says no network interfaces, but I can remote out to them through the web kace interface. Anyone have a guess at what could be wrong? It is reporting the installed software, but patching fails on these machines reporting (Platform not supported or subscribed). I look under OS version and it just says Number: 5.1.2600.0, Architecture: x86.
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is the inventory.xml generated with this data? If not try rebuilding the WMI database.
Answered 09/12/2011 by: GillySpy
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That was exactly it. I can remotely stop WMI, renamed the repository folder to _old and then restart WMI and force inventory update.... Kinda a pain to go through 70 of them, but totally worth it :)
Answered 09/12/2011 by: ngbrown24
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Just do it with a script and you're off to the races. Yeah?
Answered 09/12/2011 by: cblake
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I tried a batch file, but I can't ever get them to report back. Maybe I'll tinker with it some more when I get the time :)
Answered 09/14/2011 by: ngbrown24
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