Hi,

I get this error when trying to run a sequenced application (Office 2003) on two new citrix servers I installed today.

“The operating system is not presently configured to run this application”

The problem only appears on the two new Citrix servers that I installed today. I can run it on my old servers. I use Windows 2003 TS on all servers.

The program is loading correctly and when it’s loaded to 100% the error message appears.

Does anyone know what to do? I can run other sequenced applications on the new servers...

Thanks for all inputs [:)]

I'm using Softgrid 4.1.0.48 on the client and 4.1.0.56 on the server.
0 Comments   [ + ] Show Comments

Comments

Please log in to comment

Answers

Rating comments in this legacy AppDeploy message board thread won't reorder them,
so that the conversation will remain readable.
0
I would assume the new servers have a different base load but can you tell if there are any differences in the new servers?
Answered 05/09/2007 by: kkaminsk
Eighth Degree Black Belt

Please log in to comment
0
Hi OsKaro,

This application has some dependencies on the local operating system that it sounds like you are missing. If you attempt to run all applications in the suite you might find that powerpoint or publisher might work but Excel and Word recieve the error message? I have found in the past the .NET framework is required on the local OS for Office applications. I've just managed to reproduce the problem (just trying to remember how I solved it), once I get the fix nutted I will put on another post. Make sure your Sequencer matches your destination OS (not that you didn't already know that).
Answered 10/11/2007 by: jimmyzau
Yellow Belt

Please log in to comment
0
I'm facing the same issue with Office2007 and Vista
My Seq machine was xpsp2 with .NET1.1

Do you remember how you've solved it ?
Answered 11/27/2007 by: or.tsemah
Yellow Belt

Please log in to comment
0
Hi All,

I have the same problem too with Office 2007 / Seq 4.1 SP1.
My sequencers and clients are VMWare virtual machines....

I'd be gratefull if you could help me, or if you have some ideas...[8|]

Thanks,
Answered 06/26/2008 by: Kgil
Yellow Belt

Please log in to comment
0
Is your test client a VM as well and they both have VMware tools?
Answered 06/26/2008 by: kkaminsk
Eighth Degree Black Belt

Please log in to comment
0
Hi kkaminsk,

yes, VMWare tools are present on sequencers and clients.

Thanks for your help!
Answered 06/27/2008 by: Kgil
Yellow Belt

Please log in to comment
0
Doh! I was hoping the client's didn't then I could blame it on a missing visual C++ library. You should try to be on the latest sequencer / client because this could be a side by side assembly issue and you might might want to look at this article as well.

http://support.microsoft.com/kb/939084
Answered 06/27/2008 by: kkaminsk
Eighth Degree Black Belt

Please log in to comment
0
Sounds maybe a bit silly, but whenever I ran into this problem (especially with Visio and Project) it seems that the userprofile had become corrupted. After deleting the profile (server and local) the problem was gone.
I'm afraid that I didn't have the time to pinpoint the problem.
Answered 10/21/2008 by: juroen
Senior Yellow Belt

Please log in to comment
0
I'm having the same problem as well. I running windows 98se, and was successfully using Microsoft Office XP on my system. I could use word, publisher, powerpoint, and so forth with no problem. After I recently downloaded AVG 7.5, it was, for some reason, seeing them as threats. So, I told AVG to ignore them. Now, when I try to open word, I get this message "The operating system is not presently configured to run this application". I uninstalled ms office and reinstalled it---same message. Any solutions would be appreciated. I need to use word. Thank you.

Zachery
Answered 01/30/2009 by: GABullDogg
Yellow Belt

Please log in to comment
Answer this question or Comment on this question for clarity