Operating System-Hardware Information not detected
i have installed agent 5.4.10622 on different machine, but some of these (12) don't show me in the server inventory any important fields like PhysicalMemory.I have already tried to reinstall the agent but i have the same problem when force update from server. Launching KInventory scans from client i receive SKIPPING when it checks PhysicalMemory.Can anyone help me to solve this issue?
Thanks in advance
Community Chosen Answer
If I recall correctly it's a bug that might be fixed in 5.5, check with support to be sure. Check this in terminal to see if the system is reporting memory properly: free -m
This might work too, depending on what distro you are using: cat /var/log/dmesg | grep Memory
Even with 5.5, the agent does not inventory some hardware: http://www.itninja.com/blog/view/k1000-5-4-and-5-5-agents-do-not-inventory-system-model-or-chassis-information-in-linux