We have a package that is run with the following command in SCCM:

msiexec.exe /i O12Conv.msi /qb REBOOT=ReallySuppress /log C:\windows\svvlogg\Office_Kompat_v12.0.6514.5001.log

But sometimes it uninstall the compatibility pack instead of repairing or installing it. Anyone else seen this or have a fix for that?

Thanks
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what does your log say? (by the way /Log is invalid you want /L*v)

can't imagine it would uninstall anything, only if it's upgrading a previous version!
Answered 09/10/2010 by: timmsie
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If we run it manually it installs fine. Its just when we run it through SCCM that it uninstalls instead.

Here is a part of the log. It says at the end that the remove is complete instead of install complete or configuration successful

Property(S): DATABASE = C:\WINDOWS\Installer\439f98.msi
Property(S): OriginalDatabase = \\SVV5P19ASCCM01\DPSHARE\BASIS\OFFICECOMPPACK4\O12Conv.msi
Property(S): UILevel = 2
Property(S): QFEUpgrade = 1
Property(S): Preselected = 1
Property(S): ACTION = INSTALL
Property(S): ROOTDRIVE = C:\
Property(S): CostingComplete = 1
Property(S): SOURCEDIR = \\SVV5P19ASCCM01\DPSHARE\BASIS\OFFICECOMPPACK4\
Property(S): SourcedirProduct = {90120000-0020-0414-0000-0000000FF1CE}
Property(S): OutOfDiskSpace = 0
Property(S): OutOfNoRbDiskSpace = 0
Property(S): PrimaryVolumeSpaceAvailable = 0
Property(S): PrimaryVolumeSpaceRequired = 0
Property(S): PrimaryVolumeSpaceRemaining = 0
Property(S): REMOVE = ALL
MSI (s) (04:68) [10:39:50:377]: Produkt: Compatibility Pack for 2007 Office -- Fjerning er fullført.

MSI (s) (04:68) [10:39:50:377]: Windows Installer fjernet produktet. Produktnavn: Compatibility Pack for 2007 Office. Produktversjon: 12.0.6514.5001. Produktspråk: 1044. Fjerningens resultatstatus: 0.

=== Logging stoppet: ===
Answered 09/10/2010 by: Gnawl
Yellow Belt

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Property(S): REMOVE = ALL

there's the problem, could you look through the rest of the log to see where this property gets set?
Answered 09/10/2010 by: pjgeutjens
Red Belt

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Here is a bit more from the same log. The strange thing is that its the same command line from the first post that is run and that REMOVE property is set to ALL:


Property(S): ProductLanguage = 1044
Property(S): ProductName = Compatibility Pack for 2007 Office
Property(S): ProductVersion = 12.0.6514.5001
Property(S): UpgradeCode = {00120000-0020-0000-0000-0000000FF1CE}
Property(S): BUILD = 6514_5001\x86\ship\1044\O12Conv
Property(S): DWLANGUAGE = 1044
Property(S): INSTALLLANGUAGE = 1044
Property(S): ALLUSERS = 1
Property(S): INSTALLLEVEL = 75
Property(S): ARPNOMODIFY = 1
Property(S): LIMITUI = 1
Property(S): ARPHELPLINK = http://www.microsoft.com/support
Property(S): ARPURLINFOABOUT = http://www.microsoft.com/support
Property(S): ARPPRODUCTICON = O12ConvIcon.exe
Property(S): TSAvailableFreeReg = 16192
Property(S): SecureCustomProperties = DWLANGUAGE;PIDKEY
Property(S): MsiHiddenProperties = PIDKEY
Property(S): VersionDatabase = 200
Property(S): CLIENTUILEVEL = 3
Property(S): PRODUCTLANGUAGE = 1044
Property(S): CLIENTPROCESSID = 116
Property(S): MSPSRCB0EC5722241F4CDA83B4AA5846B6F9F4 = C:\WINDOWS\Installer\65442.msp
Property(S): CURRENTDIRECTORY = \\SVV5P19ASCCM01\DPSHARE\BASIS\OFFICECOMPPACK4
Property(S): MsiLogFileLocation = C:\windows\svvlogg\Office_Kompat_v12.0.6514.5001.log
Property(S): MSPSRCE87669512B6C402286E880D2D1762B76 = C:\WINDOWS\Installer\6546a.msp
Property(S): MsiSystemRebootPending = 1
Property(S): _B0EC5722_241F_4CDA_83B4_AA5846B6F9F4_ = Patch;mso;12.0.6535.5002
Property(S): Patch._B0EC5722_241F_4CDA_83B4_AA5846B6F9F4_.isMinorUpgrade = 0
Property(S): MsiNTProductType = 1
Property(S): ServicePackLevelMinor = 0
Property(S): ServicePackLevel = 3
Property(S): WindowsBuild = 2600
Property(S): VersionNT = 501
Property(S): xlconv = C:\WINDOWS\Installer\6546a.msp
Property(S): REBOOT = ReallySuppress
Property(S): _E8766951_2B6C_4022_86E8_80D2D1762B76_ = Patch;xlconv;12.0.6535.5002
Property(S): VersionMsi = 4.05
Property(S): REINSTALL = ALL
Property(S): REINSTALLMODE = vomus
Property(S): Preselected = 1
Property(S): Patch._E8766951_2B6C_4022_86E8_80D2D1762B76_.isMinorUpgrade = 0
Property(S): mso = C:\WINDOWS\Installer\65442.msp
Property(S): ProductToBeRegistered = 1
Property(S): PackageCode = {797B1FAF-A8AC-43C0-B8EA-60FB6FE0824E}
Property(S): ProductState = 5
Property(S): WindowsVolume = C:\
Property(S): SystemFolder = C:\WINDOWS\system32\
Property(S): System16Folder = C:\WINDOWS\system\
Property(S): RemoteAdminTS = 1
Answered 09/10/2010 by: Gnawl
Yellow Belt

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by the way /Log is invalid you want /L*v)Not according to 'MSIExec /?' it isn't :-) In fact, '/LOG' is the equivalent to '/L*'.

TBF, I think that switch is new to v4.x.
Answered 09/10/2010 by: VBScab
Red Belt

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fair enough, just testing good to see your on the ball!
Answered 09/10/2010 by: timmsie
Fourth Degree Brown Belt

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You can see my "on the ball"?

Oh, I see. You meant "Nice to see you're on the ball."

Your = owned by you
You're = a contraction of "You are".

Lesson ends. :-)
Answered 09/10/2010 by: VBScab
Red Belt

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I can't even play the "English isn't my first language card"....

I bow down to your massive intellect Ian...
Answered 09/10/2010 by: timmsie
Fourth Degree Brown Belt

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Not so much intellect as "ruler crashed across knuckles" during English at school. That tends to focus the mind and improve the memory LOL
Answered 09/10/2010 by: VBScab
Red Belt

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... and I wonder why someone at the last job interview I went to uttered the words 'so you're a nitpicker then?'

I denied it then but maybe it's a good quality to have [:)]
Answered 09/10/2010 by: pjgeutjens
Red Belt

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'so you're a nitpicker then?' Very professional. All those years in college served him well (I just *know* it was a man, right?).

What was your counter? I hope it was something like "If you mean am I thorough and like to do a professional job, then yes."
Answered 09/10/2010 by: VBScab
Red Belt

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My counter was 'No I'm not, I just work to a certain corporate standard and rely on a good QA process and the people that execute it, I'm only human so I do make mistakes from time to time'
Answered 09/10/2010 by: pjgeutjens
Red Belt

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