I have several client PCs on my network that were installed with Office '03 from a network installation point. The file server that was storing that installation point finally died, and there was no backup install point (this was configured before my time! [>:]). I have set up a new installation--and a back up one--on more reliable servers, but every time a new user logs on and opens Word, etc. it tries to install Office from the old location. Can I simply point the client to the new location? Or will I need to uninstall Office and reinstall from the new AIP whenever this comes up. Please help!
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this may be as simple as updating your SOURCELIST in the registry
Answered 10/07/2008 by: kiptek
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Thanks, that's what I was about to try. Hopefully this works!
Answered 10/07/2008 by: mpfaffe
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I tried that and it worked as far as pointing to the new server, but it said that "The installed product does not match the installation source. Until a matching source is provided or the installed product and source are synchronized, this action can not be performed." I'm figuring out how to synchronize the new source and the installed product right now, but tell me if I'm wasting my time. It may just be easier at this point to uninstall and reinstall from the new location when this comes up...
Answered 10/07/2008 by: mpfaffe
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it may just be easier especially if you cannot vouch for who created the install. Of course if you want to play around, check 2 see if productCodes match up, then do a recache & reinstall (REINSTALL=ALL, REINSTALLMODE=vomus), that may also solve your problem. I would recommend yanking out the old, & putting (*your pristine*) install... saves you the hustle of chasing someone else's logic from a support perspective.
Answered 10/07/2008 by: kiptek
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