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Hi,
I am facing an issue during the uninstallation of Nortel Conitivity VPN client. The install shield setup is not giving a silent switch for uninstall. Also when I created a response file for unattended uninstallation, that file is not properly working with the exe.
A screen comes asking for a prompt to choose"Whether you want to unstall - yes or no"
Someone can help me regarding how to execute the uninstallation of Contivity Client 4.65 version???
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Have you tried contacting the vendor for support?
Answered 02/12/2010 by: MSIPackager
Third Degree Black Belt

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Are you using the uninstall command that Add/Remove programs uses (from the registry), or are you running the setup executable with the uninstall switch and a response file?

I did a Nortel Contivity package a few years ago, for a previous client, and did have some issues with the uninstallation response file, but got there in the end - I may have checked and modified the contents of the uninstallation response file.

Hope this helps,

Dunnpy
Answered 02/12/2010 by: dunnpy
Red Belt

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Hi Sapto,

Can you please send me the uninstall string and contents of the response file which you have created for uninstallation. I want to check and then only i can give u a response.

Thanks,
R.Joseph.
Answered 02/12/2010 by: joseph
Orange Belt

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I guess you can use "-a" switch. as per your data application is prompting yes or no while uninstallation.
for example
C:\WINDOWS\Isuninst.exe -a -f "C:\Program Files\F-Secure\Ssh\Uninst.isu" -c"C:\Program Files\Company Name\Custom.dll"
Answered 02/12/2010 by: joseph
Orange Belt

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Hi Jose,

Finally I have cracked down the silent uninstallation of Nortol VPN Client package.
You need to take up the exe from the InstallShield information in C:\Program Files\InstallShield Information...and change SkipScreens=0 and run it with "<path>.exe" uninstallation /S command.

Thanks
Answered 02/18/2010 by: sapto123
Senior Yellow Belt

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