Hi,

When I execute the program Dragon Naturally speaking 13 after silent intall by Kace k1000, nothing happens. If I click right and choose solve the compatibility problems, it displays "natspeak is incompatible".
How can I resolve this problem?

Thank you!
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  • I disable antivirus and firewall, but I have same issue. I don't understand when I install manually with the disc it's works nice, but if I want to install silently the software by Kace K1000, it deploys the package but it doesn't work
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PDF Link

Click on the link or search google for "dragon naturallyspeaking 13 silent install" and click the first link there. It will take you to a pdf from Nuance about installing Dragon Naturally Speaking 13. Read chapter 5 (page 82) and then follow the information there about how to do a silent install of the program using the MSI. 

You can also check the second link in google with goes to the software tips on ITNinja where Coaxus gives you a nice install tip,
Answered 08/06/2015 by: h2opolo25
Red Belt

  • it's not a problem of distribution, I deploy successfully all the packadge but the windows installer doesn't want to run natspeak because it thinks that's a virus. If I look the properties's shortcut, there is not target for executable.
    • What antivirus are you running? Disable and test to see if it works with it disabled. (you might need to disable prior to install). Look for the target file to see if it exists. It might have been quarantined. Also a google link suggests disabling comparability mode on the exe.
      • I disable antivirus and firewall, but I have same issue. I don't understand when I install manually with the disc it's works nice, but if I want to install silently the software by Kace K1000, it deploys the package but it doesn't work.
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//If I look the properties's shortcut, there is not target for executable.//
What is there in Target?
Did you try to run the exe file from the INSTALLDIR? was it launched successfully?
Answered 08/06/2015 by: jagadeish
Red Belt

  • In the target, it's marked only "Dragon Naturally Speaking 13".
    when I try to run exe file from the INSTALLDIR, nothing happens, it displays on task manager: Windows problem reporting (32 bits)
    • Did you make sure compatability mode is turned off for the EXE?
    • //In the target, it's marked only "Dragon Naturally Speaking 13".//
      This means, the shortcut is advertised..you don't have to worry about it.
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It is not because of Kace, you try to install the package silently by using psexec.exe and see how it works.
Answered 08/10/2015 by: jagadeish
Red Belt

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