We have a KACE 1000 appliance ver 5.3 and use Symantec Endpoint Protection as our AV. We have different installers for desktops and laptops that specify different settings for each. However, since they are the same version number, it only shows up once in our list of software, therefore, I am unable to create two separate managed installs for it because there is only one version of the software to associate the install file to.

Is there any workaround for this or is this just how it is?



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  You can actually make them different yourself by adding something to the install.  This is usually easily accomplished with a batch file.

  Have it run after your install, and you can make it check to make sure the other installation worked.  For instance, if exist "C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\SmcGui.exe" <add a custom detail>

  It can be as simple as making a registry key of your own that you add as part of the install, and give it a numerical value that you can search for with a custom inventory rule.  I often do this to track custom scripts as managed installs, such as installing different VPN profiles for clients.  You can make an entry for your own company in HKLM\SOFTWARE\ and add keys to it for anything that you can then search for with a custom inventory rule.  This is also nice later, as you can tell what version of your customizations someone has by searching in the KACE.

  If you are uncomfortable with the registry and want to get very simple, just have it create a text file with the configuration name and search for that.

Answered 05/09/2012 by: philologist
Red Belt

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Possibly a custom inventory rule to detect something different about each and assign the correct installer to.

Answered 05/09/2012 by: ckubaska
Fourth Degree Brown Belt

  • While I didn't quite do this, it led me to the an acceptable answer. I created a custom software title in inventory but did not put any custom inventory rules on it. I just gave it a different name (Laptop, Desktop, etc.) and added the unique installer for each system to it in a managed installation. Thanks.
  • If you didn't use a custom inventory rule, I'm not sure that it is going to properly discover who has each configuration when you go to inventory the machines.
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Is there a way to deploy SEP to each of our seperate subnet?  I would like to set up the install packages on the different Domain Controllers and do the installs from the local DCs, this way we do not have to push all the packaged from our Kbox across the WAN.

There is the 32 and 64 versions of the SEP install package along with each being different at each location.  If i set up a replication server would each of there replication servers have all the packages(2 from each location) or would I be able to just have the needed ones at each location?

Would I do this with Scripting or Managed Installs?


Answered 11/27/2012 by: JLetkiewicz@waterstruck.com
White Belt

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