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Hi,

I have created the MST with the Vendor MSI. I installed the App using the msiexec /i with an Admin account it works fine.

When I try to deploy it through AD and test it with a test account it comes up with an error.

" The Shared DLL Folder can not be located"

Where can I go from here? Is there a shared DLL folder in the table somewhere I need to enter the path for it to know where the dlls files comes from?

Any advise would be great!

Thank!
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what changes did you make with your mst?

When I try to deploy it through AD and test it with a test account it comes up with an error.

" The Shared DLL Folder can not be located"


what comes up with the error? when your installing the app or running it?
Answered 04/15/2010 by: timmsie
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first things first

what is the name of the vendor msi application
did you install the msi without the mst and tested it with a standard user account
what changes did you make with the mst ie did you add/remove files , regkeys , add / remove properties, add/ remove custom actions etc

what ICE errors did your mst add
Answered 04/15/2010 by: cygan
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Raycon,
Can you provide more details...................So that we can help you.
Answered 04/15/2010 by: ekniranjan
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The application name is Dragon NaturallySpeaking 10.

1. I use Vender MSI to create a MST. I didn't make any changes to the MST to see if it run.

2. I then install it by running C:\msiexec /i c:\source\dragon.msi c:\source\dragon.mst. Enter serial number in the process.

3. Once it's installed. I ran Dragon using admin account and it's working fine. When I deploy it in the Dev Environment to test using standard user account, that's when I get the error "" The Shared DLL Folder is not specified.

4. Not sure where to go from here.

Thanks!
Answered 04/15/2010 by: RayCon
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You've created an mst but made no changes?? Why??

If you tried to use the command line it would have not worked:
C:\msiexec /i c:\source\dragon.msi c:\source\dragon.mst

have you looked at the knowledge base article
it mentions Visual C++ runtimes that you may be missing.

As somebody said earlier, do you get any validation errors with the mst applied?
Answered 04/16/2010 by: timmsie
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Hi RayCon

Why did you create the MST if no changes where made in the process? The proper command for installation with MST is " C:\msiexec /i c:\source\dragon.msi TRANSFORMS=c:\source\dragon.mst
Answered 04/16/2010 by: thugz888
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I think what the OP means is that he created a response transform, presumably using WPS's InstallTailor or AS's Tuner.

@OP:4. Not sure where to go from here.After your test install, use ProcMon to find out exactly what folder it's whining about and track back from there.
Answered 04/16/2010 by: VBScab
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Sorry I did use C:\msiexec /i c:\source\dragon.msi TRANSFORMS=c:\source\dragon.mst.

What i was trying to do is get it to run first by installing the V C++ manually then work out how I can include Visual C++ as a part of the MST.

There is no error message when I use the vendor msi to create the mst from InstallTaylor.

The reason i created the MST cuz I though I had to so I can include V C++ component.

Is there other way of doing it without creating MST?

Your advise is much appreciated. I spent the whole week already and haven't got very far. :)

The client is breathing down my neck!! :))

I just started packaging for 4 weeks so any advise is much appreciated.


Thanks heaps!!
Answered 04/16/2010 by: RayCon
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read the knowledge base article which I added a link to. It tells you exactly what you need to know
Answered 04/16/2010 by: timmsie
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Hi timmsie,

how go I get the knowledge base link?

Cheers!
Answered 04/16/2010 by: RayCon
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it's at the top of this thread under the title MST reads Dragon Naturally Speaking 10.x
Answered 04/16/2010 by: timmsie
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Awesome!!

Thanks!
Answered 04/16/2010 by: RayCon
Senior Yellow Belt

  • I don't see a link?
    • The link being referenced here was part of the old AppDeploy layout-- now you can find such related content through software tags. In this case the specific link you seek is http://www.itninja.com/software/nuance-communications-inc/dragon-naturally-speaking/10-1169
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