Hey,

I'm having an issue with a few MSI's that won't install as a system user. The MSI installs fine, silently or with a UI as a local admin. But fails when installing as the system user.

I dont know if this is relevent or not, but when trying to launch the MSI's through the gui, it won't give a UAC prompt.

This is the log file,

 === Logging started: 8/16/2013  9:53:16 ===
Action 9:53:16: INSTALL. 
Action start 9:53:16: INSTALL.
Action 9:53:16: ISMsiServerStartup. 
Action start 9:53:16: ISMsiServerStartup.
Action ended 9:53:16: ISMsiServerStartup. Return value 1.
Action 9:53:16: ISStartup. 
Action start 9:53:16: ISStartup.
1: The InstallScript engine version currently installed on this machine is adequate. 
1: Event 'E5316476' is created 
1: GetInstallDriver, Can not find InstallDriver in ROT table, Return Code = 0x800401e3 
1: {4B9535BF-CC90-4158-AF32-CAF57A8820CA} 
1: Extract supporting files 
1: Failed to extract _IsRes.dll, error is 2 
1: Failed to extract _IsUser.dll, Ignore it. 
1: ISMsiServerStartup Failure, Failed to RegisterMsiServer, Error = 0x800706be 
1: MsiServerStartup failed. Abort installation. 
CustomAction ISStartup returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)
Action ended 9:53:18: ISStartup. Return value 3.
Action 9:53:18: SetupCompleteError. 
Action start 9:53:18: SetupCompleteError.
Info 2898.For Tahoma8 textstyle, the system created a 'Tahoma' font, in 0 character set, of 13 pixels height.
Info 2898.For TahomaBold10 textstyle, the system created a 'Tahoma' font, in 0 character set, of 16 pixels height.
Action 9:53:18: SetupCompleteError. Dialog created
Action 9:53:28: ISCleanUpFatalExit. 
Action start 9:53:28: ISCleanUpFatalExit.
Action ended 9:53:28: ISCleanUpFatalExit. Return value 3.
DEBUG: Error 2896:  Executing action ISCleanUpFatalExit failed.
Internal Error 2896. ISCleanUpFatalExit
CustomAction ISMsiServerStartup returned actual error code 1603 but will be translated to success due to continue marking
Action ended 9:53:28: SetupCompleteError. Return value 3.
Action ended 9:53:28: ISMsiServerStartup. Return value 1603.
Action ended 9:53:28: INSTALL. Return value 3.
Property(C): DiskPrompt = [1]
Property(C): Registration = No
Property(C): UpgradeCode = {63C21E34-2B11-4BE5-A293-C198BA1545F3}
Property(C): ComputerName = PLC393344
Property(C): VersionNT = 602
Property(C): Privileged = 1
Property(C): AdminToolsFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative Tools\
Property(C): AppDataFolder = C:\Windows\system32\config\systemprofile\AppData\Roaming\
Property(C): CommonAppDataFolder = C:\ProgramData\
Property(C): CommonFiles64Folder = C:\Program Files\Common Files\
Property(C): CommonFilesFolder = C:\Program Files (x86)\Common Files\
Property(C): WindowsFolder = C:\Windows\
Property(C): DesktopFolder = C:\Users\Public\Desktop\
Property(C): FavoritesFolder = C:\Windows\system32\config\systemprofile\Favorites\
Property(C): FontsFolder = C:\Windows\Fonts\
Property(C): ProgramFilesFolder = C:\Program Files (x86)\
Property(C): LocalAppDataFolder = C:\Windows\system32\config\systemprofile\AppData\Local\
Property(C): ProgramMenuFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\
Property(C): MyPicturesFolder = C:\Windows\system32\config\systemprofile\Pictures\
Property(C): PersonalFolder = C:\Windows\system32\config\systemprofile\Documents\
Property(C): ProgramFiles64Folder = C:\Program Files\
Property(C): SendToFolder = C:\Windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\SendTo\
Property(C): StartMenuFolder = C:\ProgramData\Microsoft\Windows\Start Menu\
Property(C): StartupFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\
Property(C): System64Folder = C:\Windows\system32\
Property(C): SystemFolder = C:\Windows\SysWOW64\
Property(C): TempFolder = C:\Windows\TEMP\
Property(C): TemplateFolder = C:\ProgramData\Microsoft\Windows\Templates\
Property(C): WindowsVolume = C:\
Property(C): UserLanguageID = 1033
Property(C): DWUSINTERVAL = 30
Property(C): NewProperty1.D8FE90B3_C548_421A_89BB_E59CE07449A5 = 0
Property(C): UserSID = S-1-5-18
Property(C): LogonUser = SYSTEM
Property(C): MsiTrueAdminUser = 1
Property(C): AdminUser = 1
Property(C): VirtualMemory = 6953
Property(C): PhysicalMemory = 8056
Property(C): Intel = 6
Property(C): Msix64 = 6
Property(C): MsiAMD64 = 6
Property(C): ShellAdvtSupport = 1
Property(C): OLEAdvtSupport = 1
Property(C): GPTSupport = 1
Property(C): AgreeToLicense = No
Property(C): _IsMaintenance = Reinstall
Property(C): DELETEUSERCONFIG = 0
Property(C): Display_IsBitmapDlg = 1
Property(C): ARPREADME = [$Contribute.exe]Register.htm
Property(C): ProductName = Macromedia Contribute 3.11
Property(C): ProductVersion = 3.11.0.2419
Property(C): ProductCode = {4B9535BF-CC90-4158-AF32-CAF57A8820CA}
Property(C): ARPCOMMENTS = Remove Macromedia Contribute.
Property(C): ARPCONTACT = Customer Support Department
Property(C): ARPHELPLINK = http://www.macromedia.com/go/contribute/support
Property(C): ARPPRODUCTICON = ARPPRODUCTICON.exe
Property(C): ARPURLINFOABOUT = http://www.macromedia.com
Property(C): ARPURLUPDATEINFO = http://www.macromedia.com/go/contribute
Property(C): ApplicationUsers = AllUsers
Property(C): DefaultUIFont = Tahoma8
Property(C): DialogCaption = InstallShield for Windows Installer
Property(C): DisplayNameCustom = Custom
Property(C): DisplayNameMinimal = Minimal
Property(C): DisplayNameTypical = Typical
Property(C): ErrorDialog = SetupError
Property(C): FPAPERDESKTOP = 0
Property(C): INSTALLLEVEL = 100
Property(C): ISSCRIPT_ENGINE_VERSION = 9.1.0.429
Property(C): ISSCRIPT_VERSION_MISSING = The InstallScript engine is missing from this machine.  If available, please run ISScript.msi, or contact your support personnel for further assistance.
Property(C): ISSCRIPT_VERSION_OLD = The InstallScript engine on this machine is older than the version required to run this setup.  If available, please install the latest version of ISScript.msi, or contact your support personnel for further assistance.
Property(C): ISVROOT_PORT_NO = 0
Property(C): InstallChoice = AR
Property(C): MM_STUDIO = 0
Property(C): Manufacturer = Macromedia, Inc.
Property(C): PIDTemplate = 12345<###-%%%%%%%>@@@@@
Property(C): PROGRAMFILETOLAUNCHATEND = Launch
Property(C): ProductID = none
Property(C): ProductLanguage = 1033
Property(C): ProgressType0 = install
Property(C): ProgressType1 = Installing
Property(C): ProgressType2 = installed
Property(C): ProgressType3 = installs
Property(C): RebootYesNo = Yes
Property(C): ReinstallModeText = omus
Property(C): SHOWCREATEICON = -1
Property(C): SHOWLAUNCHPROGRAM = -1
Property(C): SHOWLAUNCHREADME = 0
Property(C): SecureCustomProperties = ISACTIONPROP1;ISACTIONPROP2
Property(C): SetupType = Typical
Property(C): _IsSetupTypeMin = Typical
Property(C): ALLUSERS = 1
Property(C): RecentFolder = C:\Windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Recent\
Property(C): PrintHoodFolder = C:\Windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Printer Shortcuts\
Property(C): NetHoodFolder = C:\Windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Network Shortcuts\
Property(C): RemoteAdminTS = 1
Property(C): MsiNTProductType = 1
Property(C): ServicePackLevelMinor = 0
Property(C): ServicePackLevel = 0
Property(C): WindowsBuild = 9200
Property(C): VersionNT64 = 602
Property(C): VersionMsi = 5.00
Property(C): VersionDatabase = 110
Property(C): PRODUCTLANGUAGE = 1033
Property(C): MsiSystemRebootPending = 1
Property(C): CLIENTPROCESSID = 5148
Property(C): CLIENTUILEVEL = 0
Property(C): CURRENTDIRECTORY = C:\Windows\system32
Property(C): ProductToBeRegistered = 1
Property(C): ProductState = 5
Property(C): PackageCode = {3CE4077E-DEF5-45B6-9D01-3D6984E25F10}
Property(C): MsiLogFileLocation = c:\users\jesler\desktop\failing.txt
Property(C): SystemLanguageID = 1033
Property(C): ScreenX = 1366
Property(C): ScreenY = 768
Property(C): CaptionHeight = 23
Property(C): BorderTop = 1
Property(C): BorderSide = 1
Property(C): TextHeight = 16
Property(C): TextInternalLeading = 3
Property(C): ColorBits = 32
Property(C): TTCSupport = 1
Property(C): Time = 9:53:28
Property(C): Date = 8/16/2013
Property(C): MsiNetAssemblySupport = 4.0.30319.17929
Property(C): MsiWin32AssemblySupport = 6.2.9200.16384
Property(C): RedirectedDllSupport = 2
Property(C): MsiRunningElevated = 1
Property(C): USERNAME = systech
Property(C): COMPANYNAME = PLCSCM01
Property(C): Installed = 2005/08/18 22:18:08
Property(C): DATABASE = C:\Windows\Installer\6c9f1f.msi
Property(C): OriginalDatabase = C:\Users\jesler\Desktop\Macromedia_Contribute_3.11.msi
Property(C): VersionHandler = 5.00
Property(C): UILevel = 5
Property(C): ACTION = INSTALL
Property(C): ISStartupEvent = E5316476
Property(C): EXECUTEACTION = INSTALL
=== Logging stopped: 8/16/2013  9:53:28 ===
MSI (c) (1C:30) [09:53:28:844]: Product: Macromedia Contribute 3.11 -- Configuration failed.

MSI (c) (1C:30) [09:53:28:845]: Windows Installer reconfigured the product. Product Name: Macromedia Contribute 3.11. Product Version: 3.11.0.2419. Product Language: 1033. Manufacturer: Macromedia, Inc.. Reconfiguration success or error status: 1603.

 

 
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Community Chosen Answer

1

I'm thinking it sounds like ISSetup is trying to muscle in.. Try and add property to commandline or to property table via MST... ISSSETUPDRIVEN=1

http://www.itninja.com/question/issetupdriven-1

Answered 08/16/2013 by: ekgcorp
Tenth Degree Black Belt

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Answers

0

Hi,

Maybe you have to set "Require Administrative Privileges" to "Yes" in the "General Information" (on InstallShield)

Answered 08/16/2013 by: egiberne
Second Degree Brown Belt

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