We have a Microsoft provided installer called ConfAddins.msi, which is a plugin for Outlook. If I double click on this .MSI or if pushed using SMS it works and it populates the Add/Remove on Windows XP with the uninstall information.

But if I drag this .MSI into a CMD window and run it the software installs but it does NOT add an entry into Add/Remove. I ran this exact command.

msiexec /i "\\net1\Soft$\Apps\Microsoft\ConfAddIn\ConfAddins.msi" /L*V "c:\windows\Buildlog\ConfAddInInstall.log" APPCONFLICT=IGNORE /qb+

What would cause this odd behavior?
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May be the ARP entry is set by the custom action which runs in UI sequence and which is not present in Install Ececute sequence.

Have you checked installing trough command line without using /qb+ switch?
Answered 04/29/2011 by: naveen.packager
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May be the ARP entry is set by the custom action which runs in UI sequence and which is not present in Install Ececute sequence.That can't be the case since SMS-pushed installs don't display a UI, either.

@OP:
As ever, take a verbose log of both install scenarios and examine the differences.
Answered 04/30/2011 by: VBScab
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I don't see anything jumping out in the verbose logs. Every time it runs the .log files say "install completed succesfully". We've now seen this with more Microsoft provided .MSI files. The Windows Rights Management .MSI files work when run manually but if you bundle them in a Wrapper.exe then still install, the logs say they installed but they don't work when accessed from within Outlook.

Any other ideas?
Answered 05/17/2011 by: mhsl808
Fifth Degree Brown Belt

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