We have a machine that was infected with spyware/adware and this seems to have caused some problem witha MSI removal/install. We are trying to do all we can to not reimage the box since it has so many apps on it.

If we try to remove the app (it shows as already being installed) or re-add it we get the error Error 1722. there is a problem with this windows installer package. A program run as part of the setup did not finish as expected Contact your support personnell or package vendor.

I ran the MSI with logging on, the log is attached below. Any ideas on how to get this app re-installed and working on the workstation? Or where it's failing?

=== Logging started: 4/7/2005 14:38:40 ===
Action start 14:38:40: INSTALL.
Action start 14:38:40: ISSetupFilesExtract.
1: Starting to extract setup files
1: Getting SUPPORTDIR property :
1: Extracting SetupFiles to: C:\Temp\\{F5DB4286-0064-4574-936B-09115C7A5A07}
1: Getting ISSetupFile table view
1: Executing ISSetupFile table view
1: Extracting Setup File:
1: C:\Temp\\{F5DB4286-0064-4574-936B-09115C7A5A07}\wm.inf
1: Extracting Setup File:
1: C:\Temp\\{F5DB4286-0064-4574-936B-09115C7A5A07}\setup.iss
1: Extracting Setup File:
1: C:\Temp\\{F5DB4286-0064-4574-936B-09115C7A5A07}\esp_iwclient.inf
1: Extracting Setup File:
1: C:\Temp\\{F5DB4286-0064-4574-936B-09115C7A5A07}\pol_iwclient.inf
1: Extracting Setup File:
1: C:\Temp\\{F5DB4286-0064-4574-936B-09115C7A5A07}\iwclient.inf
1: Extracting Setup File:
1: C:\Temp\\{F5DB4286-0064-4574-936B-09115C7A5A07}\TraditionalInstallFixup.exe
1: Extracting Setup File:
1: C:\Temp\\{F5DB4286-0064-4574-936B-09115C7A5A07}\oemnsvwa.inf
1: Extracting Setup File:
1: C:\Temp\\{F5DB4286-0064-4574-936B-09115C7A5A07}\frn_iwclient.inf
1: Extracting Setup File:
1: C:\Temp\\{F5DB4286-0064-4574-936B-09115C7A5A07}\nwwsmgr.inf
1: Extracting Setup File:
1: C:\Temp\\{F5DB4286-0064-4574-936B-09115C7A5A07}\itl_iwclient.inf
1: Extracting Setup File:
1: C:\Temp\\{F5DB4286-0064-4574-936B-09115C7A5A07}\prt_iwclient.inf
1: Extracting Setup File:
1: C:\Temp\\{F5DB4286-0064-4574-936B-09115C7A5A07}\nih_iwclient.inf
1: Extracting Setup File:
1: C:\Temp\\{F5DB4286-0064-4574-936B-09115C7A5A07}\deu_iwclient.inf
1: Extracting Setup File:
1: C:\Temp\\{F5DB4286-0064-4574-936B-09115C7A5A07}\eng_iwclient.inf
1: Extracting Setup File:
1: C:\Temp\\{F5DB4286-0064-4574-936B-09115C7A5A07}\NWSETUP.dll
1: Extracting Setup File:
1: C:\Temp\\{F5DB4286-0064-4574-936B-09115C7A5A07}\wa.inf
1: Extracting Setup File:
1: C:\Temp\\{F5DB4286-0064-4574-936B-09115C7A5A07}\rus_iwclient.inf
1: Extracting Setup File:
1: C:\Temp\\{F5DB4286-0064-4574-936B-09115C7A5A07}\dan_iwclient.inf
1: Extracting Setup File:
1: C:\Temp\\{F5DB4286-0064-4574-936B-09115C7A5A07}\XMLPARSE.DLL
1: Extracting Setup File:
1: C:\Temp\\{F5DB4286-0064-4574-936B-09115C7A5A07}\nalsrvld.exe
1: Extracting Setup File:
1: C:\Temp\\{F5DB4286-0064-4574-936B-09115C7A5A07}\Zennw32.dll
1: Settign SUPPORTDIR property to: C:\Temp\\{F5DB4286-0064-4574-936B-09115C7A5A07}
1: Setting ISSETUPFILESCOMPLETED property
Action ended 14:38:40: ISSetupFilesExtract. Return value 1.
Action start 14:38:40: AppSearch.
Action ended 14:38:40: AppSearch. Return value 1.
Action start 14:38:40: ZFDCheckRequiredSoftwareInstalled.
Action ended 14:38:41: ZFDCheckRequiredSoftwareInstalled. Return value 1.
Action start 14:38:41: LaunchConditions.
Action ended 14:38:41: LaunchConditions. Return value 1.
Action start 14:38:41: setAllUsersProfile2K.
Action ended 14:38:41: setAllUsersProfile2K. Return value 1.
Action start 14:38:41: ZFDPreRunParameters.
Action ended 14:38:41: ZFDPreRunParameters. Return value 1.
Action start 14:38:41: SetupInitialization.
Info 2898.Tahoma8, Tahoma, 1
Info 2898.MSSWhiteSerif8, Tahoma, 1
Info 2898.TahomaBold10, Tahoma, 1
Action 14:38:41: SetupInitialization. Dialog created
Action ended 14:38:41: SetupInitialization. Return value 1.
Action start 14:38:41: FindRelatedProducts.
Action ended 14:38:41: FindRelatedProducts. Return value 0.
Action start 14:38:41: ValidateProductID.
Action ended 14:38:41: ValidateProductID. Return value 1.
Action start 14:38:41: CostInitialize.
Action ended 14:38:41: CostInitialize. Return value 1.
Action start 14:38:41: SetMFC71.
Action ended 14:38:41: SetMFC71. Return value 1.
Action start 14:38:41: FileCost.
Action ended 14:38:41: FileCost. Return value 1.
Action start 14:38:41: IsolateComponents.
Action ended 14:38:41: IsolateComponents. Return value 1.
Action start 14:38:41: CostFinalize.
Action ended 14:38:41: CostFinalize. Return value 1.
Action start 14:38:41: MigrateFeatureStates.
Action ended 14:38:41: MigrateFeatureStates. Return value 0.
Action start 14:38:41: SetupResume.
Action 14:38:41: SetupResume. Dialog created
Action ended 14:38:47: SetupResume. Return value 1.
Action start 14:38:47: SetupProgress.
Info 2898.MSSansBold8, Tahoma, 1
Action 14:38:47: SetupProgress. Dialog created
Action ended 14:38:47: SetupProgress. Return value 1.
Action start 14:38:47: ExecuteAction.
Action start 14:38:47: INSTALL.
Action start 14:38:47: ISSetupFilesExtract.
Action ended 14:38:47: ISSetupFilesExtract. Return value 0.
Action start 14:38:47: AppSearch.
Action ended 14:38:47: AppSearch. Return value 0.
Action start 14:38:47: NIdentLaunchConditions.962448AD_5079_4A03_BCA0_274F042C994F.
Action ended 14:38:47: NIdentLaunchConditions.962448AD_5079_4A03_BCA0_274F042C994F. Return value 1.
Action start 14:38:47: ZFDCheckRequiredSoftwareInstalled.
Action ended 14:38:47: ZFDCheckRequiredSoftwareInstalled. Return value 1.
Action start 14:38:47: LaunchConditions.
Action ended 14:38:47: LaunchConditions. Return value 1.
Action start 14:38:47: FindRelatedProducts.
Action ended 14:38:47: FindRelatedProducts. Return value 0.
Action start 14:38:47: ValidateProductID.
Action ended 14:38:47: ValidateProductID. Return value 1.
Action start 14:38:47: setUserProfileNT.
Action ended 14:38:47: setUserProfileNT. Return value 1.
Action start 14:38:47: setAllUsersProfile2K.
Action ended 14:38:47: setAllUsersProfile2K. Return value 1.
Action start 14:38:47: ZFDPreRunParameters.
Action ended 14:38:47: ZFDPreRunParameters. Return value 1.
Action start 14:38:47: ZFDStopIf3rdPartyGinaExists.
Action ended 14:38:47: ZFDStopIf3rdPartyGinaExists. Return value 1.
Action start 14:38:47: ZFDTestFeatureRequirements.
Action ended 14:38:47: ZFDTestFeatureRequirements. Return value 1.
Action start 14:38:47: ZFDCADataLanguageOnInstall.
Action ended 14:38:47: ZFDCADataLanguageOnInstall. Return value 1.
Action start 14:38:47: ZFDSetPropertyDefaults.
Action ended 14:38:47: ZFDSetPropertyDefaults. Return value 1.
Action start 14:38:47: ZFDCADataSetModifyMTRegValues.
Action ended 14:38:47: ZFDCADataSetModifyMTRegValues. Return value 1.
Action start 14:38:47: CostInitialize.
Action ended 14:38:47: CostInitialize. Return value 1.
Action start 14:38:47: ZFDCADataSetGinaRegSettings.
Action ended 14:38:47: ZFDCADataSetGinaRegSettings. Return value 1.
Action start 14:38:47: SetMFC71.
Action ended 14:38:47: SetMFC71. Return value 1.
Action start 14:38:47: ZFDCADataPreserveSchedIcon.
Action ended 14:38:47: ZFDCADataPreserveSchedIcon. Return value 1.
Action start 14:38:47: FileCost.
Action ended 14:38:47: FileCost. Return value 1.
Action start 14:38:47: IsolateComponents.
Action ended 14:38:47: IsolateComponents. Return value 1.
Action start 14:38:47: CostFinalize.
Action ended 14:38:47: CostFinalize. Return value 1.
Action start 14:38:47: NIdentCADBumpSharedDLLs.962448AD_5079_4A03_BCA0_274F042C994F.
Action ended 14:38:47: NIdentCADBumpSharedDLLs.962448AD_5079_4A03_BCA0_274F042C994F. Return value 1.
Action start 14:38:47: NIdentCADDecSharedDLLs.962448AD_5079_4A03_BCA0_274F042C994F.
Action ended 14:38:47: NIdentCADDecSharedDLLs.962448AD_5079_4A03_BCA0_274F042C994F. Return value 1.
Action start 14:38:47: ZFDCADataClientCleanup.
Action ended 14:38:47: ZFDCADataClientCleanup. Return value 1.
Action start 14:38:47: ZFDCADataEnvPathOnInstall.
Action ended 14:38:47: ZFDCADataEnvPathOnInstall. Return value 1.
Action start 14:38:47: ZFDCADataEnvPathOnRollbackInstall.
Action ended 14:38:47: ZFDCADataEnvPathOnRollbackInstall. Return value 1.
Action start 14:38:47: ZFDCADataEnvPathOnRollbackUninstall.
Action ended 14:38:47: ZFDCADataEnvPathOnRollbackUninstall. Return value 1.
Action start 14:38:47: ZFDCADataEnvPathOnUninstall.
Action ended 14:38:47: ZFDCADataEnvPathOnUninstall. Return value 1.
Action start 14:38:47: ZFDCADataUninstallSupport.
Action ended 14:38:47: ZFDCADataUninstallSupport. Return value 1.
Action start 14:38:47: ZFDCADataSendNALShellShutdown.
Action ended 14:38:47: ZFDCADataSendNALShellShutdown. Return value 1.
Action start 14:38:47: ZFDCADataShortcutFolders.
Action ended 14:38:47: ZFDCADataShortcutFolders. Return value 1.
Action start 14:38:47: ZFDCADataZENTree.
Action ended 14:38:47: ZFDCADataZENTree. Return value 1.
Action start 14:38:47: ZFDCADataZenUpgrade.
Action ended 14:38:47: ZFDCADataZenUpgrade. Return value 1.
Action start 14:38:47: SetODBCFolders.
Action ended 14:38:47: SetODBCFolders. Return value 1.
Action start 14:38:47: MigrateFeatureStates.
Action ended 14:38:47: MigrateFeatureStates. Return value 0.
Action start 14:38:47: InstallValidate.
Action ended 14:38:47: InstallValidate. Return value 1.
Action start 14:38:47: RemoveExistingProducts.
Action ended 14:38:47: RemoveExistingProducts. Return value 0.
Action start 14:38:47: InstallInitialize.
Action ended 14:38:50: InstallInitialize. Return value 1.
Action start 14:38:50: ProcessComponents.
Action 14:38:50: GenerateScript. Generating script operations for action:
GenerateScript: Updating component registration
Action ended 14:38:50: ProcessComponents. Return value 1.
Action start 14:38:50: UnpublishComponents.
Action ended 14:38:50: UnpublishComponents. Return value 1.
Action start 14:38:50: NIdentRollbackUninstallDlls.962448AD_5079_4A03_BCA0_274F042C994F.
Action ended 14:38:50: NIdentRollbackUninstallDlls.962448AD_5079_4A03_BCA0_274F042C994F. Return value 0.
Action start 14:38:50: UnpublishFeatures.
Action ended 14:38:50: UnpublishFeatures. Return value 1.
Action start 14:38:50: NIdentRBComAndServices.962448AD_5079_4A03_BCA0_274F042C994F.
GenerateScript: NIdentRBComAndServices.962448AD_5079_4A03_BCA0_274F042C994F
Action ended 14:38:50: NIdentRBComAndServices.962448AD_5079_4A03_BCA0_274F042C994F. Return value 1.
Action start 14:38:50: StopServices.
Action ended 14:38:50: StopServices. Return value 1.
Action start 14:38:50: DeleteServices.
Action ended 14:38:50: DeleteServices. Return value 1.
Action start 14:38:50: UnregisterComPlus.
Action ended 14:38:50: UnregisterComPlus. Return value 1.
Action start 14:38:50: SelfUnregModules.
Action ended 14:38:50: SelfUnregModules. Return value 1.
Action start 14:38:50: UnregisterTypeLibraries.
Action ended 14:38:50: UnregisterTypeLibraries. Return value 1.
Action start 14:38:50: ZFDRollbackUnregisterODSupport.
GenerateScript: ZFDRollbackUnregisterODSupport
Action ended 14:38:50: ZFDRollbackUnregisterODSupport. Return value 1.
Action start 14:38:50: RemoveODBC.
GenerateScript: Removing ODBC components
Action ended 14:38:50: RemoveODBC. Return value 1.
Action start 14:38:50: ZFDCleanupClientZFDInstallation.
GenerateScript: ZFDCleanupClientZFDInstallation
Action ended 14:38:50: ZFDCleanupClientZFDInstallation. Return value 1.
Action start 14:38:50: UnregisterFonts.
Action ended 14:38:50: UnregisterFonts. Return value 1.
Action start 14:38:50: ZFDRMPreInstallCleanup.C5F73D6C_DA81_4C5A_9511_60196C9D873A.
GenerateScript: ZFDRMPreInstallCleanup.C5F73D6C_DA81_4C5A_9511_60196C9D873A
Action ended 14:38:50: ZFDRMPreInstallCleanup.C5F73D6C_DA81_4C5A_9511_60196C9D873A. Return value 1.
Action start 14:38:50: RemoveRegistryValues.
Action ended 14:38:50: RemoveRegistryValues. Return value 1.
Action start 14:38:50: NIdentRollbackNTReg.962448AD_5079_4A03_BCA0_274F042C994F.
GenerateScript: NIdentRollbackNTReg.962448AD_5079_4A03_BCA0_274F042C994F
Action ended 14:38:50: NIdentRollbackNTReg.962448AD_5079_4A03_BCA0_274F042C994F. Return value 1.
Action start 14:38:50: UnregisterClassInfo.
Action ended 14:38:50: UnregisterClassInfo. Return value 1.
Action start 14:38:50: UnregisterExtensionInfo.
Action ended 14:38:50: UnregisterExtensionInfo. Return value 1.
Action start 14:38:50: UnregisterProgIdInfo.
Action ended 14:38:50: UnregisterProgIdInfo. Return value 1.
Action start 14:38:50: UnregisterMIMEInfo.
Action ended 14:38:50: UnregisterMIMEInfo. Return value 1.
Action start 14:38:50: RemoveIniValues.
Action ended 14:38:50: RemoveIniValues. Return value 1.
Action start 14:38:50: RemoveShortcuts.
Action ended 14:38:50: RemoveShortcuts. Return value 1.
Action start 14:38:50: RemoveEnvironmentStrings.
Action ended 14:38:50: RemoveEnvironmentStrings. Return value 1.
Action start 14:38:50: RemoveDuplicateFiles.
Action ended 14:38:50: RemoveDuplicateFiles. Return value 1.
Action start 14:38:50: ZFDRollbackUnRegisterAxZfdWebInstallMgr.
GenerateScript: ZFDRollbackUnRegisterAxZfdWebInstallMgr
Action ended 14:38:50: ZFDRollbackUnRegisterAxZfdWebInstallMgr. Return value 1.
Action start 14:38:50: RemoveFiles.
Action ended 14:38:50: RemoveFiles. Return value 1.
Action start 14:38:50: RemoveFolders.
Action ended 14:38:50: RemoveFolders. Return value 1.
Action start 14:38:50: CreateFolders.
Action ended 14:38:50: CreateFolders. Return value 1.
Action start 14:38:50: MoveFiles.
Action ended 14:38:50: MoveFiles. Return value 1.
Action start 14:38:50: InstallFiles.
GenerateScript: Copying new files
Action ended 14:38:50: InstallFiles. Return value 1.
Action start 14:38:50: ZFDRMCAInstallDrishti.C5F73D6C_DA81_4C5A_9511_60196C9D873A.
Action ended 14:38:50: ZFDRMCAInstallDrishti.C5F73D6C_DA81_4C5A_9511_60196C9D873A. Return value 1.
Action start 14:38:50: PatchFiles.
Action ended 14:38:50: PatchFiles. Return value 1.
Action start 14:38:50: DuplicateFiles.
Action ended 14:38:50: DuplicateFiles. Return value 1.
Action start 14:38:50: BindImage.
Action ended 14:38:50: BindImage. Return value 1.
Action start 14:38:50: CreateShortcuts.
Action ended 14:38:50: CreateShortcuts. Return value 1.
Action start 14:38:50: RegisterClassInfo.
Action ended 14:38:50: RegisterClassInfo. Return value 1.
Action start 14:38:50: RegisterExtensionInfo.
Action ended 14:38:50: RegisterExtensionInfo. Return value 1.
Action start 14:38:50: RegisterProgIdInfo.
GenerateScript: Registering program identifiers
Action ended 14:38:50: RegisterProgIdInfo. Return value 1.
Action start 14:38:50: RegisterMIMEInfo.
Action ended 14:38:50: RegisterMIMEInfo. Return value 1.
Action start 14:38:50: WriteRegistryValues.
GenerateScript: Writing system registry values
Action ended 14:38:50: WriteRegistryValues. Return value 1.
Action start 14:38:50: ZFDPreserveSchedIcon.
GenerateScript: ZFDPreserveSchedIcon
Action ended 14:38:50: ZFDPreserveSchedIcon. Return value 1.
Action start 14:38:50: ZFDSetZENTree.
GenerateScript: ZFDSetZENTree
Action ended 14:38:50: ZFDSetZENTree. Return value 1.
Action start 14:38:50: WriteIniValues.
Action ended 14:38:50: WriteIniValues. Return value 1.
Action start 14:38:50: WriteEnvironmentStrings.
Action ended 14:38:50: WriteEnvironmentStrings. Return value 1.
Action start 14:38:50: RegisterFonts.
Action ended 14:38:50: RegisterFonts. Return value 1.
Action start 14:38:50: InstallODBC.
Action ended 14:38:50: InstallODBC. Return value 0.
Action start 14:38:50: RegisterTypeLibraries.
Action ended 14:38:50: RegisterTypeLibraries. Return value 1.
Action start 14:38:50: ZFDRollbackRegisterODSupport.
GenerateScript: ZFDRollbackRegisterODSupport
Action ended 14:38:50: ZFDRollbackRegisterODSupport. Return value 1.
Action start 14:38:50: ZFDRegisterODWkstnSupport.
GenerateScript: ZFDRegisterODWkstnSupport
Action ended 14:38:50: ZFDRegisterODWkstnSupport. Return value 1.
Action start 14:38:50: RegisterComPlus.
Action ended 14:38:50: RegisterComPlus. Return value 1.
Action start 14:38:50: ZFDRMInstallRollback.C5F73D6C_DA81_4C5A_9511_60196C9D873A.
GenerateScript: ZFDRMInstallRollback.C5F73D6C_DA81_4C5A_9511_60196C9D873A
Action ended 14:38:50: ZFDRMInstallRollback.C5F73D6C_DA81_4C5A_9511_60196C9D873A. Return value 1.
Action start 14:38:50: InstallServices.
Action ended 14:38:50: InstallServices. Return value 1.
Action start 14:38:50: ZFDRMInstallConfigure.C5F73D6C_DA81_4C5A_9511_60196C9D873A.
GenerateScript: ZFDRMInstallConfigure.C5F73D6C_DA81_4C5A_9511_60196C9D873A
Action ended 14:38:50: ZFDRMInstallConfigure.C5F73D6C_DA81_4C5A_9511_60196C9D873A. Return value 1.
Action start 14:38:50: ZFDRollbackInstallNALService.
GenerateScript: ZFDRollbackInstallNALService
Action ended 14:38:50: ZFDRollbackInstallNALService. Return value 1.
Action start 14:38:50: ZFDRollbackInstallWMService.
GenerateScript: ZFDRollbackInstallWMService
Action ended 14:38:50: ZFDRollbackInstallWMService. Return value 1.
Action start 14:38:50: ZFDInstallWMService.
GenerateScript: ZFDInstallWMService
Action ended 14:38:50: ZFDInstallWMService. Return value 1.
Action start 14:38:50: StartServices.
Action ended 14:38:50: StartServices. Return value 1.
Action start 14:38:50: ZFDRMInstallDrishti.C5F73D6C_DA81_4C5A_9511_60196C9D873A.
GenerateScript: ZFDRMInstallDrishti.C5F73D6C_DA81_4C5A_9511_60196C9D873A
Action ended 14:38:50: ZFDRMInstallDrishti.C5F73D6C_DA81_4C5A_9511_60196C9D873A. Return value 1.
Action start 14:38:50: SelfRegModules.
Action ended 14:38:50: SelfRegModules. Return value 1.
Action start 14:38:50: ZFDRMCreateAndStartServices.C5F73D6C_DA81_4C5A_9511_60196C9D873A.
GenerateScript: ZFDRMCreateAndStartServices.C5F73D6C_DA81_4C5A_9511_60196C9D873A
Action ended 14:38:51: ZFDRMCreateAndStartServices.C5F73D6C_DA81_4C5A_9511_60196C9D873A. Return value 1.
Action start 14:38:51: RegisterUser.
Action ended 14:38:51: RegisterUser. Return value 0.
Action start 14:38:51: RegisterProduct.
GenerateScript: Registering product
Action ended 14:38:51: RegisterProduct. Return value 1.
Action start 14:38:51: PublishComponents.
Action ended 14:38:51: PublishComponents. Return value 1.
Action start 14:38:51: PublishFeatures.
GenerateScript: Publishing product features
Action ended 14:38:51: PublishFeatures. Return value 1.
Action start 14:38:51: PublishProduct.
GenerateScript: Publishing product information
Action ended 14:38:51: PublishProduct. Return value 1.
Action start 14:38:51: ScheduleReboot.
Action ended 14:38:51: ScheduleReboot. Return value 1.
Action start 14:38:51: ZFDInstallImaging.
GenerateScript: ZFDInstallImaging
Action ended 14:38:51: ZFDInstallImaging. Return value 1.
Action start 14:38:51: ZFDRegisterAxNALServer.
GenerateScript: ZFDRegisterAxNALServer
Action ended 14:38:51: ZFDRegisterAxNALServer. Return value 1.
Action start 14:38:51: ZFDRollbackRegisterAxZfDWebInstallMgr.
GenerateScript: ZFDRollbackRegisterAxZfDWebInstallMgr
Action ended 14:38:51: ZFDRollbackRegisterAxZfDWebInstallMgr. Return value 1.
Action start 14:38:51: ZFDRegisterAxZfdWebInstallMgr.
GenerateScript: ZFDRegisterAxZfdWebInstallMgr
Action ended 14:38:51: ZFDRegisterAxZfdWebInstallMgr. Return value 1.
Action start 14:38:51: InstallFinalize.
GenerateScript: InstallFinalize
Action 14:38:51: ProcessComponents. Updating component registration
1: {F5DB4286-0064-4574-936B-09115C7A5A07} 2: {ABDF34F3-D937-48C2-941D-F8A830215F84} 3: 01:\Software\InstallShield\IST\5.0\{F5DB4286-0064-4574-936B-09115C7A5A07}\65ZfDAgent.mst\CST_CURRENTUSER_REGCOMPONENT
Action 14:38:51: NIdentRBComAndServices.962448AD_5079_4A03_BCA0_274F042C994F.
Action 14:38:51: ZFDRollbackUnregisterODSupport.
Action 14:38:51: RemoveODBC. Removing ODBC components
Action 14:38:51: ZFDCleanupClientZFDInstallation.
Action 14:38:53: ZFDRMPreInstallCleanup.C5F73D6C_DA81_4C5A_9511_60196C9D873A.
Action 14:38:55: NIdentRollbackNTReg.962448AD_5079_4A03_BCA0_274F042C994F.
Action 14:38:55: ZFDRollbackUnRegisterAxZfdWebInstallMgr.
Action 14:38:55: InstallFiles. Copying new files
Action 14:38:55: RegisterProgIdInfo. Registering program identifiers
RegisterProgIdInfo: ProgID: UserSpaceNcpl.1
RegisterProgIdInfo: ProgID: Ncplwin32.ObjectManager.1
RegisterProgIdInfo: ProgID: AxNalServer.CAxNalWebInterface.1
RegisterProgIdInfo: ProgID: AxNalServer.NalIeToolbarBtn.1
RegisterProgIdInfo: ProgID: AxNalServer.AxNalView.1
Action 14:38:55: WriteRegistryValues. Writing system registry values
WriteRegistryValues: Key: \Control Panel, Name: , Value:
WriteRegistryValues: Key: \Control Panel\Desktop, Name: ForegroundLockTimeout, Value: #0
WriteRegistryValues: Key: \Software\InstallShield\IST\5.0\{F5DB4286-0064-4574-936B-09115C7A5A07}\65ZfDAgent.mst, Name: CST_CURRENTUSER_REGCOMPONENT, Value: #1
Action 14:38:55: ZFDPreserveSchedIcon.
Action 14:38:55: ZFDSetZENTree.
Action 14:38:55: ZFDRollbackRegisterODSupport.
Action 14:38:55: ZFDRegisterODWkstnSupport.
Action 14:38:55: ZFDRMInstallRollback.C5F73D6C_DA81_4C5A_9511_60196C9D873A.
Action 14:38:55: ZFDRMInstallConfigure.C5F73D6C_DA81_4C5A_9511_60196C9D873A.
Action 14:38:56: ZFDRollbackInstallNALService.
Action 14:38:56: ZFDRollbackInstallWMService.
Action 14:38:56: ZFDInstallWMService.
Action 14:38:56: ZFDRMInstallDrishti.C5F73D6C_DA81_4C5A_9511_60196C9D873A.
Action 14:38:57: ZFDRMCreateAndStartServices.C5F73D6C_DA81_4C5A_9511_60196C9D873A.
Action 14:38:57: RegisterProduct. Registering product
Action 14:38:57: PublishFeatures. Publishing product features
PublishFeatures: Feature: RemoteManagement
PublishFeatures: Feature: ApplicationLauncher
PublishFeatures: Feature: WorkstationManager
PublishFeatures: Feature: Inventory
PublishFeatures: Feature: Imaging
PublishFeatures: Feature: CST_FEATURE
Action 14:38:57: PublishProduct. Publishing product information
Action 14:38:57: ZFDInstallImaging.
DEBUG: Error 2835: The control ErrorIcon was not found on dialog SetupError
Internal Error 2835. ErrorIcon, SetupError
Error 1721.There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor. Action: ZFDInstallImaging, location: C:\WINNT\system32\ZISWIN.EXE, command: -install
MSI (s) (7C:34) [14:38:58:609]: Product: ZENworks Desktop Management Agent -- Error 1721.There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor. Action: ZFDInstallImaging, location: C:\WINNT\system32\ZISWIN.EXE, command: -install

1: ZFDRMCreateAndStartServices.C5F73D6C_DA81_4C5A_9511_60196C9D873A 2: 0
Action ended 14:38:58: InstallFinalize. Return value 3.
Action 14:38:58: Rollback. Rolling back action:
Rollback: ZFDInstallImaging
Rollback: Publishing product information
Rollback: Publishing product features
Rollback: Registering product
Rollback: ZFDRMCreateAndStartServices.C5F73D6C_DA81_4C5A_9511_60196C9D873A
Rollback: ZFDRMInstallDrishti.C5F73D6C_DA81_4C5A_9511_60196C9D873A
Rollback: ZFDInstallWMService
Rollback: ZFDRollbackInstallWMService
Rollback: ZFDRollbackInstallNALService
Rollback: ZFDRMInstallConfigure.C5F73D6C_DA81_4C5A_9511_60196C9D873A
Rollback: ZFDRMInstallRollback.C5F73D6C_DA81_4C5A_9511_60196C9D873A
Rollback: ZFDRegisterODWkstnSupport
Rollback: ZFDRollbackRegisterODSupport
Rollback: ZFDSetZENTree
Rollback: ZFDPreserveSchedIcon
Rollback: Writing system registry values
Rollback: Registering program identifiers
Rollback: Copying new files
Rollback: ZFDRollbackUnRegisterAxZfdWebInstallMgr
Rollback: NIdentRollbackNTReg.962448AD_5079_4A03_BCA0_274F042C994F
Rollback: ZFDRMPreInstallCleanup.C5F73D6C_DA81_4C5A_9511_60196C9D873A
Rollback: ZFDCleanupClientZFDInstallation
Rollback: Removing ODBC components
Rollback: ZFDRollbackUnregisterODSupport
Rollback: NIdentRBComAndServices.962448AD_5079_4A03_BCA0_274F042C994F
Rollback: Updating component registration
Action ended 14:39:00: INSTALL. Return value 3.
Property(S): DiskPrompt = [1]
Property(S): Registration = No
Property(S): UpgradeCode = {28CB9350-D19E-40BA-ADE8-C57C08C1B66A}
Property(S): ISSCHEDULEREBOOT = 1
Property(S): VersionNT = 500
Property(S): ZFDSetGinaRegSettings = ,0,,
Property(S): ZFDSendNALShellShutdown = C:\Program Files\Novell\ZENworks\
Property(S): ZFDUninstallShortcuts = C:\Documents and Settings\All Users\,C:\Documents and Settings\All Users\Start Menu\Programs\Startup\,C:\Documents and Settings\All Users\Start Menu\Programs\,
Property(S): ZFDCleanupClientZFDInstallation = C:\Temp\{F5DB4286-0064-4574-936B-09115C7A5A07}\,C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Property(S): ZFDSetLanguageOnInstall = 1033
Property(S): ZFDZENUpgrade = C:\Program Files\Novell\ZENworks\,C:\Temp\{F5DB4286-0064-4574-936B-09115C7A5A07}\,0,C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Property(S): ZFDSetModifyMTRegValues = ,80
Property(S): ZFDUninstallSupport = C:\Program Files\Novell\ZENworks\
Property(S): ZFDInstallNALService = Novell Application Launcher
Property(S): ZFDInstallWMService = Workstation Manager
Property(S): ZFDEnvPathOnInstall = C:\Program Files\Novell\ZENworks\
Property(S): ZFDRollbackEnvPathOnInstall = C:\Program Files\Novell\ZENworks\
Property(S): ZFDRollbackEnvPathOnUninstall = C:\Program Files\Novell\ZENworks\
Property(S): ZFDEnvPathOnUninstall = C:\Program Files\Novell\ZENworks\
Property(S): ZFDPreserveSchedIcon = NO
Property(S): ZFDSetZENTree = RemoteManagement,ApplicationLauncher,WorkstationManager,Inventory,Imaging,CST_FEATURE;S;;;1
Property(S): TARGETDIR = C:\WINNT\system32\
Property(S): ALLUSERSPROFILE = C:\Documents and Settings\All Users\
Property(S): AdminToolsFolder = C:\Documents and Settings\All Users\Start Menu\Programs\Administrative Tools\
Property(S): AppDataFolder = C:\Documents and Settings\administrator\Application Data\
Property(S): CommonAppDataFolder = C:\Documents and Settings\All Users\Application Data\
Property(S): CommonFiles64Folder = C:\WINNT\system32\
Property(S): CommonFilesFolder = C:\Program Files\Common Files\
Property(S): SystemFolder = C:\WINNT\system32\
Property(S): DEFRAME = C:\WINNT\system32\DeFrame\
Property(S): NLS = C:\Program Files\Novell\ZENworks\nls\
Property(S): DEUTSCH = C:\Program Files\Novell\ZENworks\nls\deutsch\
Property(S): DesktopFolder = C:\Documents and Settings\All Users\Desktop\
Property(S): ENGLISH = C:\Program Files\Novell\ZENworks\nls\english\
Property(S): ESPANOL = C:\Program Files\Novell\ZENworks\nls\espanol\
Property(S): FRANCAIS = C:\Program Files\Novell\ZENworks\nls\francais\
Property(S): FavoritesFolder = C:\Documents and Settings\administrator\Favorites\
Property(S): FontsFolder = C:\WINNT\Fonts\
Property(S): GlobalAssemblyCache = C:\WINNT\system32\
Property(S): ZENWORKS = C:\Program Files\Novell\ZENworks\
Property(S): INSTALLDIR = C:\Program Files\Novell\ZENworks\
Property(S): ISCommonFilesFolder = C:\Program Files\Common Files\InstallShield\
Property(S): LocalAppDataFolder = C:\Documents and Settings\administrator\Local Settings\Application Data\
Property(S): MyPicturesFolder = C:\Documents and Settings\administrator\My Documents\My Pictures\
Property(S): NIHONGO = C:\Program Files\Novell\ZENworks\nls\nihongo\
Property(S): NLS_DANSK = C:\Program Files\Novell\ZENworks\nls\dansk\
Property(S): ProgramFilesFolder = C:\Program Files\
Property(S): NOVELL = C:\Program Files\Novell\
Property(S): PORTUGUE = C:\Program Files\Novell\ZENworks\nls\portugue\
Property(S): PersonalFolder = C:\Documents and Settings\administrator\My Documents\
Property(S): PrimaryVolumePath = C:\WINNT\system32\
Property(S): ProgramFiles64Folder = C:\WINNT\system32\
Property(S): ProgramMenuFolder = C:\Documents and Settings\All Users\Start Menu\Programs\
Property(S): PhysicalMemory = 510
Property(S): SHORTCUTS_FOLDER = C:\Documents and Settings\All Users\Start Menu\Programs\ZENworks 6.5 Desktop Management\
Property(S): SYS_NLS = C:\WINNT\system32\nls\
Property(S): SYS_DANSK = C:\WINNT\system32\nls\dansk\
Property(S): SYS_DEUTSCH = C:\WINNT\system32\nls\deutsch\
Property(S): SYS_ENGLISH = C:\WINNT\system32\nls\english\
Property(S): SYS_ESPANOL = C:\WINNT\system32\nls\espanol\
Property(S): SYS_FRANCAIS = C:\WINNT\system32\nls\francais\
Property(S): SYS_NIHONGO = C:\WINNT\system32\nls\nihongo\
Property(S): SYS_NOVELL = C:\WINNT\system32\Novell\
Property(S): SYS_PORTUGUE = C:\WINNT\system32\nls\portugue\
Property(S): SendToFolder = C:\Documents and Settings\administrator\SendTo\
Property(S): StartMenuFolder = C:\Documents and Settings\All Users\Start Menu\
Property(S): StartupFolder = C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Property(S): System16Folder = C:\WINNT\system\
Property(S): System64Folder = C:\WINNT\system32\
Property(S): SourceDir = C:\Temp\
Property(S): TempFolder = C:\Temp\
Property(S): TemplateFolder = C:\Documents and Settings\All Users\Templates\
Property(S): USERPROFILE = C:\Documents and Settings\administrator\
Property(S): WindowsFolder = C:\WINNT\
Property(S): WindowsVolume = C:\
Property(S): Intel = 15
Property(S): NLS.C5F73D6C_DA81_4C5A_9511_60196C9D873A = C:\Program Files\Novell\ZENworks\RemoteManagement\RMAgent\nls\
Property(S): RMAGENT.C5F73D6C_DA81_4C5A_9511_60196C9D873A = C:\Program Files\Novell\ZENworks\RemoteManagement\RMAgent\
Property(S): DANSK.C5F73D6C_DA81_4C5A_9511_60196C9D873A = C:\Program Files\Novell\ZENworks\RemoteManagement\RMAgent\nls\Dansk\
Property(S): DEUTSCH.C5F73D6C_DA81_4C5A_9511_60196C9D873A = C:\Program Files\Novell\ZENworks\RemoteManagement\RMAgent\nls\Deutsch\
Property(S): DRIVERS.C5F73D6C_DA81_4C5A_9511_60196C9D873A = C:\WINNT\system32\Drivers\
Property(S): ENGLISH.C5F73D6C_DA81_4C5A_9511_60196C9D873A = C:\Program Files\Novell\ZENworks\RemoteManagement\RMAgent\nls\English\
Property(S): ESPANOL.C5F73D6C_DA81_4C5A_9511_60196C9D873A = C:\Program Files\Novell\ZENworks\RemoteManagement\RMAgent\nls\Espanol\
Property(S): FRANCAIS.C5F73D6C_DA81_4C5A_9511_60196C9D873A = C:\Program Files\Novell\ZENworks\RemoteManagement\RMAgent\nls\Francais\
Property(S): INSTALLDIR.C5F73D6C_DA81_4C5A_9511_60196C9D873A = C:\Program Files\Novell\ZENworks\
Property(S): NEW_DIRECTORY1.C5F73D6C_DA81_4C5A_9511_60196C9D873A = C:\Program Files\Novell\ZENworks\
Property(S): NEW_DIRECTORY2.C5F73D6C_DA81_4C5A_9511_60196C9D873A = C:\Program Files\Remote Management\
Property(S): NEW_DIRECTORY3.C5F73D6C_DA81_4C5A_9511_60196C9D873A = C:\Program Files\Remote Management\RMAgent\
Property(S): NIHONGO.C5F73D6C_DA81_4C5A_9511_60196C9D873A = C:\Program Files\Novell\ZENworks\RemoteManagement\RMAgent\nls\Nihongo\
Property(S): REMOTEMANAGEMENT.C5F73D6C_DA81_4C5A_9511_60196C9D873A = C:\Program Files\Novell\ZENworks\RemoteManagement\
Property(S): NOVELL_ZFD_3_2.C5F73D6C_DA81_4C5A_9511_60196C9D873A = C:\NOVELL\
Property(S): PORTUGUE.C5F73D6C_DA81_4C5A_9511_60196C9D873A = C:\Program Files\Novell\ZENworks\RemoteManagement\RMAgent\nls\Portugue\
Property(S): ZENRC_ZFD_3_2.C5F73D6C_DA81_4C5A_9511_60196C9D873A = C:\NOVELL\ZENRC\
Property(S): DWUSINTERVAL = 30
Property(S): ProductVersion.C5F73D6C_DA81_4C5A_9511_60196C9D873A = 00.00.0000
Property(S): ProductName.C5F73D6C_DA81_4C5A_9511_60196C9D873A = Remote Management
Property(S): ShellAdvtSupport = 1
Property(S): OLEAdvtSupport = 1
Property(S): NOVELL.962448AD_5079_4A03_BCA0_274F042C994F = C:\WINNT\system32\Novell\
Property(S): INSTALLDIR.962448AD_5079_4A03_BCA0_274F042C994F = C:\WINNT\system32\
Property(S): NLS.962448AD_5079_4A03_BCA0_274F042C994F = C:\WINNT\system32\Novell\nls\
Property(S): NIHONGO.962448AD_5079_4A03_BCA0_274F042C994F = C:\WINNT\system32\Novell\nls\nihongo\
Property(S): NLS_DANSK.962448AD_5079_4A03_BCA0_274F042C994F = C:\WINNT\system32\Novell\nls\dansk\
Property(S): NLS_DEUTSCH.962448AD_5079_4A03_BCA0_274F042C994F = C:\WINNT\system32\Novell\nls\deutsch\
Property(S): NLS_ENGLISH.962448AD_5079_4A03_BCA0_274F042C994F = C:\WINNT\system32\Novell\nls\english\
Property(S): NLS_ESPANOL.962448AD_5079_4A03_BCA0_274F042C994F = C:\WINNT\system32\Novell\nls\espanol\
Property(S): NLS_FRANCAIS.962448AD_5079_4A03_BCA0_274F042C994F = C:\WINNT\system32\Novell\nls\francais\
Property(S): NLS_ITALIANO.962448AD_5079_4A03_BCA0_274F042C994F = C:\WINNT\system32\Novell\nls\italiano\
Property(S): NLS_POLISH.962448AD_5079_4A03_BCA0_274F042C994F = C:\WINNT\system32\Novell\nls\polish\
Property(S): NLS_PORTUGUE.962448AD_5079_4A03_BCA0_274F042C994F = C:\WINNT\system32\Novell\nls\portugue\
Property(S): NLS_RUSSKI.962448AD_5079_4A03_BCA0_274F042C994F = C:\WINNT\system32\Novell\nls\russki\
Property(S): NIdentBumpSharedDLLs.962448AD_5079_4A03_BCA0_274F042C994F = 1
Property(S): NIdentDecrementSharedDLLs.962448AD_5079_4A03_BCA0_274F042C994F = 1
Property(S): NICM_ServiceDisplayName.962448AD_5079_4A03_BCA0_274F042C994F = Novell InterService Communication Driver
Property(S): XAUTHNT_ServiceDisplayName.962448AD_5079_4A03_BCA0_274F042C994F = Novell XTier Authentication Service
Property(S): NSCMNT_ServiceDisplayName.962448AD_5079_4A03_BCA0_274F042C994F = Novell Local Security Context Manager
Property(S): NetIdentProductVersion = 1.2.518
Property(S): FixBrokenUninstall = 1
Property(S): NLS.AECCE354_C777_11D5_9D26_00508B1351DF = C:\Program Files\Novell\ZENworks\Inventory\nls\
Property(S): INVENTORY2.AECCE354_C777_11D5_9D26_00508B1351DF = C:\Program Files\Novell\ZENworks\Inventory\
Property(S): DANSK.AECCE354_C777_11D5_9D26_00508B1351DF = C:\Program Files\Novell\ZENworks\Inventory\nls\dansk\
Property(S): DEUTSCH.AECCE354_C777_11D5_9D26_00508B1351DF = C:\Program Files\Novell\ZENworks\Inventory\nls\deutsch\
Property(S): ENGLISH.AECCE354_C777_11D5_9D26_00508B1351DF = C:\Program Files\Novell\ZENworks\Inventory\nls\English\
Property(S): ESPANOL.AECCE354_C777_11D5_9D26_00508B1351DF = C:\Program Files\Novell\ZENworks\Inventory\nls\espanol\
Property(S): FRANCAIS.AECCE354_C777_11D5_9D26_00508B1351DF = C:\Program Files\Novell\ZENworks\Inventory\nls\francais\
Property(S): FRANCAIS1.AECCE354_C777_11D5_9D26_00508B1351DF = C:\Program Files\Novell\ZENworks\Inventory\nls\francais\
Property(S): INSTALLDIR.AECCE354_C777_11D5_9D26_00508B1351DF = C:\Program Files\Novell\ZENworks\
Property(S): INVENTORY.AECCE354_C777_11D5_9D26_00508B1351DF = C:\Program Files\Novell\ZENworks\Inventory\
Property(S): INVENTORY1.AECCE354_C777_11D5_9D26_00508B1351DF = C:\Program Files\Novell\ZENworks\Inventory\
Property(S): NIHONGO.AECCE354_C777_11D5_9D26_00508B1351DF = C:\Program Files\Novell\ZENworks\Inventory\nls\Nihongo\
Property(S): PORTUGUE.AECCE354_C777_11D5_9D26_00508B1351DF = C:\Program Files\Novell\ZENworks\Inventory\nls\portugue\
Property(S): ZENWORKS.AECCE354_C777_11D5_9D26_00508B1351DF = C:\WINNT\system32\ZENworks\
Property(S): ZENWORKS1.AECCE354_C777_11D5_9D26_00508B1351DF = C:\ZENworks\
Property(S): GPTSupport = 1
Property(S): RecentFolder = C:\Documents and Settings\administrator\Recent\
Property(S): PrintHoodFolder = C:\Documents and Settings\administrator\PrintHood\
Property(S): NetHoodFolder = C:\Documents and Settings\administrator\NetHood\
Property(S): ISCHECKFORPRODUCTUPDATES = 1
Property(S): NewProperty32 = 0
Property(S): ApplicationUsers = AllUsers
Property(S): AgreeToLicense = No
Property(S): _IsMaintenance = Change
Property(S): SetupType = Typical
Property(S): _IsSetupTypeMin = Typical
Property(S): Display_IsBitmapDlg = 1
Property(S): ALLUSERS = 1
Property(S): ISVROOT_PORT_NO = 0
Property(S): ARPCOMMENTS = Novell ZENworks Management Agent Installation
Property(S): ARPCONTACT = Novell Product Support
Property(S): ARPHELPLINK = http://support.novell.com
Property(S): ARPHELPTELEPHONE = http://www.novell.com/company/contact.html
Property(S): ARPURLINFOABOUT = http://www.novell.com
Property(S): ARPURLUPDATEINFO = http://support.novell.com/filefinder/
Property(S): DefaultUIFont = Tahoma8
Property(S): DialogCaption = InstallShield for Windows Installer
Property(S): DisplayNameCustom = Custom
Property(S): DisplayNameMinimal = Minimal
Property(S): DisplayNameTypical = Typical
Property(S): ErrorDialog = SetupError
Property(S): InstallChoice = AR
Property(S): INSTALLLEVEL = 100
Property(S): ISSCRIPT_VERSION_MISSING = The InstallScript engine is missing from this machine. If available, please run ISScript.msi, or contact your support personnel for further assistance.
Property(S): ISSCRIPT_VERSION_OLD = The InstallScript engine on this machine is older than the version required to run this setup. If available, please install the latest version of ISScript.msi, or contact your support personnel for further assistance.
Property(S): Manufacturer = Novell, Inc.
Property(S): PIDTemplate = 12345<###-%%%%%%%>@@@@@
Property(S): ProductCode = {F5DB4286-0064-4574-936B-09115C7A5A07}
Property(S): ProductID = none
Property(S): ProductLanguage = 1033
Property(S): ProductName = ZENworks Desktop Management Agent
Property(S): ProductVersion = 6.5.84.50204
Property(S): ProgressType0 = install
Property(S): ProgressType1 = Installing
Property(S): ProgressType2 = installed
Property(S): ProgressType3 = installs
Property(S): RebootYesNo = Yes
Property(S): ReinstallModeText = omus
Property(S): ARPNOREPAIR = 1
Property(S): TS_THIN_CLIENT_SUPPORT = 1
Property(S): SecureCustomProperties = OLDPRODUCTS;LOGIN_PASSIVE_MODE;EDITABLE_MT_ADDRESS;STARTUP_APPEXPLORER;STARTUP_APPWINDOW;HTTP_PORT;MT_SERVER_ADDRESS;ZENWORKS_TREE;NAL_SINGLE_TREE;PRERUNALREADYPERFORMED;WORKSTATIONOBJECT;WORKSTATIONID;FormerProductVersion
Property(S): ZenworksAgentInstall = 1
Property(S): TestLocalizeString = Internet Explorer 5.5 SP2 and later is required to be installed prior to running this installation.
Property(S): ProductSupportPack = 1
Property(S): REINSTALLMODE = vamus
Property(S): NoProperty = 0
Property(S): NewProperty1 = 0
Property(S): InvProductVersion = 6.5.1.41208
Property(S): Installed = 2005/02/04 04:52:52
Property(S): MsiNTProductType = 1
Property(S): ServicePackLevelMinor = 0
Property(S): Privileged = 1
Property(S): ServicePackLevel = 4
Property(S): WindowsBuild = 2195
Property(S): VersionMsi = 3.00
Property(S): InstallShieldTempProp = 0
Property(S): VersionDatabase = 110
Property(S): SECONDSEQUENCE = 1
Property(S): CLIENTPROCESSID = 1992
Property(S): CLIENTUILEVEL = 0
Property(S): PRODUCTLANGUAGE = 0
Property(S): CURRENTDIRECTORY = C:\Temp
Property(S): USERNAME = Julie Whitney
Property(S): ACTION = INSTALL
Property(S): EXECUTEACTION = INSTALL
Property(S): SUPPORTDIR = C:\Temp\\{F5DB4286-0064-4574-936B-09115C7A5A07}
Property(S): ISSETUPFILESCOMPLETED = Completed
Property(S): PRERUNALREADYPERFORMED = 1
Property(S): ROOTDRIVE = D:\
Property(S): HTTP_PORT = 80
Property(S): ARPNOMODIFY = 1
Property(S): IGNORE_3RDPARTY_GINA = 1
Property(S): STARTUP_APPEXPLORER = 0
Property(S): STARTUP_APPWINDOW = 0
Property(S): COMPANYNAME = S
Property(S): ProductToBeRegistered = 1
Property(S): TRANSFORMS = C:\WINNT\Installer\{F5DB4286-0064-4574-936B-09115C7A5A07}\65zfdagent.mst
Property(S): SelectedLanguage = 1033
Property(S): ProductState = 5
Property(S): PackageCode = {0EF84EBE-6E2D-4BD0-AAA7-6E0D1FA7E909}
Property(S): ADDLOCAL = RemoteManagement,ApplicationLauncher,WorkstationManager,Inventory,Imaging,CST_FEATURE
Property(S): EDITABLE_MT_ADDRESS = 0
Property(S): NAL_SINGLE_TREE = 1
Property(S): ZENWORKS_TREE = S
Property(S): VirtualMemory = 1032
Property(S): AdminUser = 1
Property(S): LogonUser = Administrator
Property(S): UserSID = S-1-5-21-754189620-1014593771-1105230233-500
Property(S): UserLanguageID = 1033
Property(S): ComputerName = SC47L921
Property(S): SystemLanguageID = 1033
Property(S): ScreenX = 1024
Property(S): ScreenY = 768
Property(S): CaptionHeight = 19
Property(S): BorderTop = 1
Property(S): BorderSide = 1
Property(S): TextHeight = 16
Property(S): ColorBits = 32
Property(S): TTCSupport = 1
Property(S): RedirectedDllSupport = 1
Property(S): Time = 14:39:00
Property(S): Date = 4/7/2005
Property(S): DATABASE = C:\WINNT\Installer\4b054c7.msi
Property(S): OriginalDatabase = C:\Temp\ZfDAgent.msi
Property(S): UILevel = 5
Property(S): Preselected = 1
Property(S): SharedDllCount = 1
Property(S): IE55Installed = 1
Property(S): ProductLanguageName = english
Property(S): NWClientExists = 1
Property(S): SchedulerIcon = NO
Property(S): Nwapp32DllFound = 1
Property(S): FormerProductVersion = 0
Property(S): NoFeaturesSelected = 1
Property(S): CostingComplete = 1
Property(S): OutOfDiskSpace = 0
Property(S): OutOfNoRbDiskSpace = 0
Property(S): PrimaryVolumeSpaceAvailable = 0
Property(S): PrimaryVolumeSpaceRequired = 0
Property(S): PrimaryVolumeSpaceRemaining = 0
Property(S): SOURCEDIR = C:\Temp\
Property(S): SourcedirProduct = {F5DB4286-0064-4574-936B-09115C7A5A07}
Action ended 14:39:00: ExecuteAction. Return value 3.
Action start 14:39:00: SetupCompleteError.
Action 14:39:00: SetupCompleteError. Dialog created
Action ended 14:39:01: SetupCompleteError. Return value 2.
Action ended 14:39:01: INSTALL. Return value 3.
Property(C): DiskPrompt = [1]
Property(C): Registration = No
Property(C): UpgradeCode = {28CB9350-D19E-40BA-ADE8-C57C08C1B66A}
Property(C): ISSCHEDULEREBOOT = 1
Property(C): VersionNT = 500
Property(C): ZFDInstallNALService = Novell Application Launcher
Property(C): ZFDInstallWMService = Workstation Manager
Property(C): TARGETDIR = C:\WINNT\system32\
Property(C): ALLUSERSPROFILE = C:\Documents and Settings\All Users\
Property(C): AdminToolsFolder = C:\Documents and Settings\All Users\Start Menu\Programs\Administrative Tools\
Property(C): AppDataFolder = C:\Documents and Settings\administrator\Application Data\
Property(C): CommonAppDataFolder = C:\Documents and Settings\All Users\Application Data\
Property(C): CommonFiles64Folder = C:\WINNT\system32\
Property(C): CommonFilesFolder = C:\Program Files\Common Files\
Property(C): SystemFolder = C:\WINNT\system32\
Property(C): DEFRAME = C:\WINNT\system32\DeFrame\
Property(C): NLS = C:\Program Files\Novell\ZENworks\nls\
Property(C): DEUTSCH = C:\Program Files\Novell\ZENworks\nls\deutsch\
Property(C): DesktopFolder = C:\Documents and Settings\All Users\Desktop\
Property(C): ENGLISH = C:\Program Files\Novell\ZENworks\nls\english\
Property(C): ESPANOL = C:\Program Files\Novell\ZENworks\nls\espanol\
Property(C): FRANCAIS = C:\Program Files\Novell\ZENworks\nls\francais\
Property(C): FavoritesFolder = C:\Documents and Settings\administrator\Favorites\
Property(C): FontsFolder = C:\WINNT\Fonts\
Property(C): GlobalAssemblyCache = C:\WINNT\system32\
Property(C): ZENWORKS = C:\Program Files\Novell\ZENworks\
Property(C): INSTALLDIR = C:\Program Files\Novell\ZENworks\
Property(C): ISCommonFilesFolder = C:\Program Files\Common Files\InstallShield\
Property(C): LocalAppDataFolder = C:\Documents and Settings\administrator\Local Settings\Application Data\
Property(C): MyPicturesFolder = C:\Documents and Settings\administrator\My Documents\My Pictures\
Property(C): NIHONGO = C:\Program Files\Novell\ZENworks\nls\nihongo\
Property(C): NLS_DANSK = C:\Program Files\Novell\ZENworks\nls\dansk\
Property(C): ProgramFilesFolder = C:\Program Files\
Property(C): NOVELL = C:\Program Files\Novell\
Property(C): PORTUGUE = C:\Program Files\Novell\ZENworks\nls\portugue\
Property(C): PersonalFolder = C:\Documents and Settings\administrator\My Documents\
Property(C): PrimaryVolumePath = C:\WINNT\system32\
Property(C): ProgramFiles64Folder = C:\WINNT\system32\
Property(C): ProgramMenuFolder = C:\Documents and Settings\All Users\Start Menu\Programs\
Property(C): SHORTCUTS_FOLDER = C:\Documents and Settings\All Users\Start Menu\Programs\ZENworks 6.5 Desktop Management\
Property(C): SYS_NLS = C:\WINNT\system32\nls\
Property(C): SYS_DANSK = C:\WINNT\system32\nls\dansk\
Property(C): SYS_DEUTSCH = C:\WINNT\system32\nls\deutsch\
Property(C): SYS_ENGLISH = C:\WINNT\system32\nls\english\
Property(C): SYS_ESPANOL = C:\WINNT\system32\nls\espanol\
Property(C): SYS_FRANCAIS = C:\WINNT\system32\nls\francais\
Property(C): SYS_NIHONGO = C:\WINNT\system32\nls\nihongo\
Property(C): SYS_NOVELL = C:\WINNT\system32\Novell\
Property(C): SYS_PORTUGUE = C:\WINNT\system32\nls\portugue\
Property(C): SendToFolder = C:\Documents and Settings\administrator\SendTo\
Property(C): StartMenuFolder = C:\Documents and Settings\All Users\Start Menu\
Property(C): StartupFolder = C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Property(C): System16Folder = C:\WINNT\system\
Property(C): System64Folder = C:\WINNT\system32\
Property(C): TempFolder = C:\Temp\
Property(C): TemplateFolder = C:\Documents and Settings\All Users\Templates\
Property(C): USERPROFILE = C:\WINNT\system32\
Property(C): WindowsFolder = C:\WINNT\
Property(C): WindowsVolume = C:\
Property(C): NLS.C5F73D6C_DA81_4C5A_9511_60196C9D873A = C:\Program Files\Novell\ZENworks\RemoteManagement\RMAgent\nls\
Property(C): RMAGENT.C5F73D6C_DA81_4C5A_9511_60196C9D873A = C:\Program Files\Novell\ZENworks\RemoteManagement\RMAgent\
Property(C): DANSK.C5F73D6C_DA81_4C5A_9511_60196C9D873A = C:\Program Files\Novell\ZENworks\RemoteManagement\RMAgent\nls\Dansk\
Property(C): DEUTSCH.C5F73D6C_DA81_4C5A_9511_60196C9D873A = C:\Program Files\Novell\ZENworks\RemoteManagement\RMAgent\nls\Deutsch\
Property(C): DRIVERS.C5F73D6C_DA81_4C5A_9511_60196C9D873A = C:\WINNT\system32\Drivers\
Property(C): ENGLISH.C5F73D6C_DA81_4C5A_9511_60196C9D873A = C:\Program Files\Novell\ZENworks\RemoteManagement\RMAgent\nls\English\
Property(C): ESPANOL.C5F73D6C_DA81_4C5A_9511_60196C9D873A = C:\Program Files\Novell\ZENworks\RemoteManagement\RMAgent\nls\Espanol\
Property(C): FRANCAIS.C5F73D6C_DA81_4C5A_9511_60196C9D873A = C:\Program Files\Novell\ZENworks\RemoteManagement\RMAgent\nls\Francais\
Property(C): INSTALLDIR.C5F73D6C_DA81_4C5A_9511_60196C9D873A = C:\Program Files\Novell\ZENworks\
Property(C): NEW_DIRECTORY1.C5F73D6C_DA81_4C5A_9511_60196C9D873A = C:\Program Files\Novell\ZENworks\
Property(C): NEW_DIRECTORY2.C5F73D6C_DA81_4C5A_9511_60196C9D873A = C:\Program Files\Remote Management\
Property(C): NEW_DIRECTORY3.C5F73D6C_DA81_4C5A_9511_60196C9D873A = C:\Program Files\Remote Management\RMAgent\
Property(C): NIHONGO.C5F73D6C_DA81_4C5A_9511_60196C9D873A = C:\Program Files\Novell\ZENworks\RemoteManagement\RMAgent\nls\Nihongo\
Property(C): REMOTEMANAGEMENT.C5F73D6C_DA81_4C5A_9511_60196C9D873A = C:\Program Files\Novell\ZENworks\RemoteManagement\
Property(C): NOVELL_ZFD_3_2.C5F73D6C_DA81_4C5A_9511_60196C9D873A = C:\NOVELL\
Property(C): PORTUGUE.C5F73D6C_DA81_4C5A_9511_60196C9D873A = C:\Program Files\Novell\ZENworks\RemoteManagement\RMAgent\nls\Portugue\
Property(C): ZENRC_ZFD_3_2.C5F73D6C_DA81_4C5A_9511_60196C9D873A = C:\NOVELL\ZENRC\
Property(C): DWUSINTERVAL = 30
Property(C): ProductVersion.C5F73D6C_DA81_4C5A_9511_60196C9D873A = 00.00.0000
Property(C): ProductName.C5F73D6C_DA81_4C5A_9511_60196C9D873A = Remote Management
Property(C): NOVELL.962448AD_5079_4A03_BCA0_274F042C994F = C:\WINNT\system32\Novell\
Property(C): INSTALLDIR.962448AD_5079_4A03_BCA0_274F042C994F = C:\WINNT\system32\
Property(C): NLS.962448AD_5079_4A03_BCA0_274F042C994F = C:\WINNT\system32\Novell\nls\
Property(C): NIHONGO.962448AD_5079_4A03_BCA0_274F042C994F = C:\WINNT\system32\Novell\nls\nihongo\
Property(C): NLS_DANSK.962448AD_5079_4A03_BCA0_274F042C994F = C:\WINNT\system32\Novell\nls\dansk\
Property(C): NLS_DEUTSCH.962448AD_5079_4A03_BCA0_274F042C994F = C:\WINNT\system32\Novell\nls\deutsch\
Property(C): NLS_ENGLISH.962448AD_5079_4A03_BCA0_274F042C994F = C:\WINNT\system32\Novell\nls\english\
Property(C): NLS_ESPANOL.962448AD_5079_4A03_BCA0_274F042C994F = C:\WINNT\system32\Novell\nls\espanol\
Property(C): NLS_FRANCAIS.962448AD_5079_4A03_BCA0_274F042C994F = C:\WINNT\system32\Novell\nls\francais\
Property(C): NLS_ITALIANO.962448AD_5079_4A03_BCA0_274F042C994F = C:\WINNT\system32\Novell\nls\italiano\
Property(C): NLS_POLISH.962448AD_5079_4A03_BCA0_274F042C994F = C:\WINNT\system32\Novell\nls\polish\
Property(C): NLS_PORTUGUE.962448AD_5079_4A03_BCA0_274F042C994F = C:\WINNT\system32\Novell\nls\portugue\
Property(C): NLS_RUSSKI.962448AD_5079_4A03_BCA0_274F042C994F = C:\WINNT\system32\Novell\nls\russki\
Property(C): NICM_ServiceDisplayName.962448AD_5079_4A03_BCA0_274F042C994F = Novell InterService Communication Driver
Property(C): XAUTHNT_ServiceDisplayName.962448AD_5079_4A03_BCA0_274F042C994F = Novell XTier Authentication Service
Property(C): NSCMNT_ServiceDisplayName.962448AD_5079_4A03_BCA0_274F042C994F = Novell Local Security Context Manager
Property(C): NetIdentProductVersion = 1.2.518
Property(C): FixBrokenUninstall = 1
Property(C): NLS.AECCE354_C777_11D5_9D26_00508B1351DF = C:\Program Files\Novell\ZENworks\Inventory\nls\
Property(C): INVENTORY2.AECCE354_C777_11D5_9D26_00508B1351DF = C:\Program Files\Novell\ZENworks\Inventory\
Property(C): DANSK.AECCE354_C777_11D5_9D26_00508B1351DF = C:\Program Files\Novell\ZENworks\Inventory\nls\dansk\
Property(C): DEUTSCH.AECCE354_C777_11D5_9D26_00508B1351DF = C:\Program Files\Novell\ZENworks\Inventory\nls\deutsch\
Property(C): ENGLISH.AECCE354_C777_11D5_9D26_00508B1351DF = C:\Program Files\Novell\ZENworks\Inventory\nls\English\
Property(C): ESPANOL.AECCE354_C777_11D5_9D26_00508B1351DF = C:\Program Files\Novell\ZENworks\Inventory\nls\espanol\
Property(C): FRANCAIS.AECCE354_C777_11D5_9D26_00508B1351DF = C:\Program Files\Novell\ZENworks\Inventory\nls\francais\
Property(C): FRANCAIS1.AECCE354_C777_11D5_9D26_00508B1351DF = C:\Program Files\Novell\ZENworks\Inventory\nls\francais\
Property(C): INSTALLDIR.AECCE354_C777_11D5_9D26_00508B1351DF = C:\Program Files\Novell\ZENworks\
Property(C): INVENTORY.AECCE354_C777_11D5_9D26_00508B1351DF = C:\Program Files\Novell\ZENworks\Inventory\
Property(C): INVENTORY1.AECCE354_C777_11D5_9D26_00508B1351DF = C:\Program Files\Novell\ZENworks\Inventory\
Property(C): NIHONGO.AECCE354_C777_11D5_9D26_00508B1351DF = C:\Program Files\Novell\ZENworks\Inventory\nls\Nihongo\
Property(C): PORTUGUE.AECCE354_C777_11D5_9D26_00508B1351DF = C:\Program Files\Novell\ZENworks\Inventory\nls\portugue\
Property(C): ZENWORKS.AECCE354_C777_11D5_9D26_00508B1351DF = C:\WINNT\system32\ZENworks\
Property(C): ZENWORKS1.AECCE354_C777_11D5_9D26_00508B1351DF = C:\ZENworks\
Property(C): ROOTDRIVE = D:\
Property(C): FormerProductVersion = 0
Property(C): PRERUNALREADYPERFORMED = 1
Property(C): Nwapp32DllFound = 1
Property(C): SchedulerIcon = NO
Property(C): NWClientExists = 1
Property(C): ProductLanguageName = english
Property(C): SelectedLanguage = 1033
Property(C): IE55Installed = 1
Property(C): ISSETUPFILESCOMPLETED = Completed
Property(C): SUPPORTDIR = C:\Temp\\{F5DB4286-0064-4574-936B-09115C7A5A07}
Property(C): EXECUTEACTION = INSTALL
Property(C): ACTION = INSTALL
Property(C): Preselected = 1
Property(C): UILevel = 5
Property(C): ISCHECKFORPRODUCTUPDATES = 1
Property(C): NewProperty32 = 0
Property(C): ApplicationUsers = AllUsers
Property(C): AgreeToLicense = No
Property(C): _IsMaintenance = Change
Property(C): SetupType = Typical
Property(C): _IsSetupTypeMin = Typical
Property(C): Display_IsBitmapDlg = 1
Property(C): ALLUSERS = 1
Property(C): ISVROOT_PORT_NO = 0
Property(C): ARPCOMMENTS = Novell ZENworks Management Agent Installation
Property(C): ARPCONTACT = Novell Product Support
Property(C): ARPHELPLINK = http://support.novell.com
Property(C): ARPHELPTELEPHONE = http://www.novell.com/company/contact.html
Property(C): ARPURLINFOABOUT = http://www.novell.com
Property(C): ARPURLUPDATEINFO = http://support.novell.com/filefinder/
Property(C): DefaultUIFont = Tahoma8
Property(C): DialogCaption = InstallShield for Windows Installer
Property(C): DisplayNameCustom = Custom
Property(C): VersionHandler = 3.00
Property(C): DisplayNameMinimal = Minimal
Property(C): DisplayNameTypical = Typical
Property(C): ErrorDialog = SetupError
Property(C): InstallChoice = AR
Property(C): INSTALLLEVEL = 100
Property(C): ISSCRIPT_VERSION_MISSING = The InstallScript engine is missing from this machine. If available, please run ISScript.msi, or contact your support personnel for further assistance.
Property(C): ISSCRIPT_VERSION_OLD = The InstallScript engine on this machine is older than the version required to run this setup. If available, please install the latest version of ISScript.msi, or contact your support personnel for further assistance.
Property(C): Manufacturer = Novell, Inc.
Property(C): PIDTemplate = 12345<###-%%%%%%%>@@@@@
Property(C): ProductCode = {F5DB4286-0064-4574-936B-09115C7A5A07}
Property(C): ProductID = none
Property(C): ProductLanguage = 1033
Property(C): ProductName = ZENworks Desktop Management Agent
Property(C): ProductVersion = 6.5.84.50204
Property(C): ProgressType0 = install
Property(C): ProgressType1 = Installing
Property(C): ProgressType2 = installed
Property(C): ProgressType3 = installs
Property(C): RebootYesNo = Yes
Property(C): ReinstallModeText = omus
Property(C): ARPNOREPAIR = 1
Property(C): TS_THIN_CLIENT_SUPPORT = 1
Property(C): SecureCustomProperties = OLDPRODUCTS;LOGIN_PASSIVE_MODE;EDITABLE_MT_ADDRESS;STARTUP_APPEXPLORER;STARTUP_APPWINDOW;HTTP_PORT;MT_SERVER_ADDRESS;ZENWORKS_TREE;NAL_SINGLE_TREE;PRERUNALREADYPERFORMED;WORKSTATIONOBJECT;WORKSTATIONID;FormerProductVersion
Property(C): ZenworksAgentInstall = 1
Property(C): TestLocalizeString = Internet Explorer 5.5 SP2 and later is required to be installed prior to running this installation.
Property(C): ProductSupportPack = 1
Property(C): REINSTALLMODE = vamus
Property(C): NoProperty = 0
Property(C): NewProperty1 = 0
Property(C): InvProductVersion = 6.5.1.41208
Property(C): Installed = 2005/02/04 04:52:52
Property(C): OriginalDatabase = C:\Temp\ZfDAgent.msi
Property(C): Privileged = 1
Property(C): DATABASE = C:\WINNT\Installer\4b054c7.msi
Property(C): USERNAME = Julie Whitney
Property(C): Date = 4/7/2005
Property(C): InstallShieldTempProp = 0
Property(C): Time = 14:39:01
Property(C): RedirectedDllSupport = 1
Property(C): TTCSupport = 1
Property(C): ColorBits = 32
Property(C): TextHeight = 16
Property(C): BorderSide = 1
Property(C): BorderTop = 1
Property(C): CaptionHeight = 19
Property(C): ScreenY = 768
Property(C): ScreenX = 1024
Property(C): SystemLanguageID = 1033
Property(C): ComputerName = SC47L921
Property(C): UserLanguageID = 1033
Property(C): UserSID = S-1-5-21-754189620-1014593771-1105230233-500
Property(C): LogonUser = Administrator
Property(C): AdminUser = 1
Property(C): VirtualMemory = 1035
Property(C): PhysicalMemory = 510
Property(C): Intel = 15
Property(C): ShellAdvtSupport = 1
Property(C): OLEAdvtSupport = 1
Property(C): GPTSupport = 1
Property(C): RecentFolder = C:\Documents and Settings\administrator\Recent\
Property(C): PrintHoodFolder = C:\Documents and Settings\administrator\PrintHood\
Property(C): NetHoodFolder = C:\Documents and Settings\administrator\NetHood\
Property(C): MsiNTProductType = 1
Property(C): ServicePackLevelMinor = 0
Property(C): HTTP_PORT = 80
Property(C): ServicePackLevel = 4
Property(C): ARPNOMODIFY = 1
Property(C): IGNORE_3RDPARTY_GINA = 1
Property(C): COMPANYNAME = S
Property(C): VersionMsi = 3.00
Property(C): WindowsBuild = 2195
Property(C): CURRENTDIRECTORY = C:\Temp
Property(C): ProductToBeRegistered = 1
Property(C): PRODUCTLANGUAGE = 0
Property(C): TRANSFORMS = C:\WINNT\Installer\{F5DB4286-0064-4574-936B-09115C7A5A07}\65zfdagent.mst
Property(C): CLIENTUILEVEL = 0
Property(C): ProductState = 5
Property(C): CLIENTPROCESSID = 1992
Property(C): VersionDatabase = 110
Property(C): PackageCode = {0EF84EBE-6E2D-4BD0-AAA7-6E0D1FA7E909}
Property(C): ADDLOCAL = ApplicationLauncher,WorkstationManager,Inventory,RemoteManagement,Imaging,CST_FEATURE
Property(C): NAL_SINGLE_TREE = 1
Property(C): ZENWORKS_TREE = S
Property(C): CostingComplete = 1
Property(C): OutOfDiskSpace = 0
Property(C): OutOfNoRbDiskSpace = 0
Property(C): PrimaryVolumeSpaceAvailable = 0
Property(C): PrimaryVolumeSpaceRequired = 0
Property(C): PrimaryVolumeSpaceRemaining = 0
=== Logging stopped: 4/7/2005 14:39:01 ===
MSI (c) (C8:34) [14:39:01:890]: Product: ZENworks Desktop Management Agent -- Configuration failed.
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Answers

0
i think a custom action is failing to run, check if the file

C:\WINNT\system32\ZISWIN.EXE exists and see if you can run it.
Answered 04/07/2005 by: bheers
Second Degree Blue Belt

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0
Your problem is here.

Property(C): ISSCRIPT_VERSION_MISSING = The InstallScript engine is missing from this machine. If available, please run ISScript.msi, or contact your support personnel for further assistance

In my opinon your outta luck because the ISScript part of Installashield is broken.

If you want to fix this then do a SetupCapture of the install and set all of the files and reg keys to uninstall on install. This will strip out the msi. But you can't stop there.

You will need to do several captures to get all of the keys in the registry ie HKLM\Software\Microsoft\Windows\Installer and strip that as well. You really have to rip it out and leave NO TRACE!

Forget about the Installshield error....you cant fix it. Just get the app out is your priority.
Answered 04/08/2005 by: MSIMaker
Second Degree Black Belt

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0
Hi,

Actually I would vote strongly against repackaging this, mainly due to the fact that, if you are familiar with the Novell client and the zenworks component (which this appears to be a part of) they update it VERY frequently. I wouldn't want to be repackaging that all the time, and its also tricky in that its a network client. Possible sure but very tough to be doing frequently.

I'm also not convinced that its the Isscript causing this error, you will see the Property line quoted by MSIMaker in every ISSCRIPT dependant package, its just a property to echo an error if one occurs. However, there are a lot of ISScript custom actions in this package and they all worked fine so its (relatively) safe to say its not a problem with that, though I wouldn't guarantee it.

I would contact novell regarding this issue, I did a quick search of their support site to no avail. However, it is failing trying to run ZISWIN as previously noted. Have a look at the following TID:
http://support.novell.com/cgi-bin/search/searchtid.cgi?/10081392.htm

You may want to try running something like c:\windows\system32\ziswin.exe CLEAR

Or

c:\windows\system32\ziswin.exe Disabled

Also see TID http://support.novell.com/cgi-bin/search/searchtid.cgi?/10091146.htm

Hope thats helped somewhat

Paul
Answered 04/10/2005 by: plangton
Second Degree Blue Belt

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