Hi All,

I have a product MSchart Control which needs to be installed on winodows 2008 r2 server.

Earlier when i installed manually it got installed and uninstalled properly. Later when i am trying to install the product it is not getting installed properly. I mean product is not appearing in the ARP and also registry is also not getting properly installed.

It has a dependancy "Microsoft .Net Framework 3.5 sp1". Since the 2008 R2 server build comes defaultly with the above dependancy i did not installed it again.

Please help me in resolving this issue.
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Aside from asking what possible reason there could be for installing a charting control on a server, what does a verbose log tell you? You *did* specify logging when you installed, right?
Answered 11/18/2010 by: VBScab
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Log says that prodcut is installed properly.

The last message will be as below

"Final Result: Installation completed successfully."
Answered 11/18/2010 by: mstegginamani
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If there is a property (with any value, it makes no difference) called ARPSYSTEMCOMPONENT, you won't get an ARP entry.

As for the registry, what do you mean by 'registry is also not getting properly installed.' Do you mean you're getting object creation errors when trying to use the control?
Answered 11/18/2010 by: VBScab
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Thank you for replies.

The regisrtry entries are not properly updated. I mean all the entries are not getting populated, only some entries are coming in the Registry.

Also please remember Earlier it has shown up in the ARP and registry however on successive installations and reinstallations this issue began to crop up. Now it is a constant issue.
Answered 11/18/2010 by: mstegginamani
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In that case, I'd say that it isn't uninstalling properly. There's a simple way to test that:

- Start up a clean instance of your server in a VM
- Using a lightweight snapshot tool e.g. InstallWatch take a 'Before' snapshot
- Install the control
- Uninstall the control using ARP
- Take an 'After' snapshot
- Examine the result for relevant data left behind.
Answered 11/18/2010 by: VBScab
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Hi All,
I have captured Winzip11.0 exe on non clean build machine and convered it to Winzip.msi, when I install using both command line and also with basic user interface, shortcut is not
reflecting in the appwiz.cpl
Please can any one investigate the problem and suggest me !
suggestions are appreciated .

with warm regards.
MST
Answered 11/22/2010 by: mstegginamani
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One, IIRC, WinZip is already an MSI (albeit one which is extracted from an EXE) - see the 'Package KB' for details, two, I *hope* you mean you captured on a clean build machine and not a "non clean build machine" and three, please don't hijack threads, even your own.
Answered 11/22/2010 by: VBScab
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