Ok i made a previous post unable to install Nokia PC suite due to this, now i cannot install another piece of software.

This is the package that breaks it. Custom Quicktime 7 package. This is what i have done to it.


QuickTime.msi configuration
-Add ISSETUPDRIVEN=1 in the properties table

-InstallExecuteSequence: SetQTComponent - change value from 787 to 1005

-configure QuickTime and add the configuration file to the install in CommonAppsDataFolder.
C:\Documents and Settings\All Users\Application Data\Apple Computer\QuickTime\QuickTime.qtp

C:\Documents and Settings\All Users\Application Data\Apple Computer\QuickTime\com.apple.QuickTime.plist

-configure QuickTime and add the configuration file to the install in AppsDataFolder.
C:\Documents and Settings\UserName\Application Data\Apple Computer\QuickTime\QTPlayerSession.xml

-Add Reg Key via custom vbscript action
[HKEY_LOCAL_MACHINE\SOFTWARE\Apple Computer, Inc.\QuickTime\ActiveX]
(this will make sure there is no tray icon put to 0 if you want one)
Dim WSHShell
Set WSHShell = CreateObject("WScript.Shell")

Sleep(5) 'let MSI finish the install

WshShell.RegWrite "HKLM\SOFTWARE\Apple Computer, Inc.\QuickTime\ActiveX\QTTaskRunFlags" , 2, "REG_DWORD"
'set to 0 to make it show again

Sub Sleep(ByVal iSleepPeriod)
Dim iStartTime, iEndTime, iCurrentTime
On Error Resume Next

iStartTime = Timer
iEndTime = iStartTime + iSleepPeriod

Do While Timer <= iEndTime
End Sub

-Remove the desktop shortcut
ready for deployment

Install ISScript11.msi
Followed by QuickTime.msi with 1033.mst


So that installes Via Group Policy on a windows XP machine. ISScript 11 is installed and is NOT modified.

Now when i try and install other ISScript based programs i get the following error "1608: Unable to create InstallDriver instance, Return code: -2147221164"

I extracted the packege, and modified the MSI "-Add ISSETUPDRIVEN=1 in the properties table" then i get the error "The InstallScript engine is missing from this machine. If avaliable, please run ISScript.msi, or contact support personnel for further assistance."

So it thinks that ISScript isn't installed, however it is, version 11. There is a directory "C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32" so version 11 is there, Why doesnt it ackknowledge it? and how do i fix it

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I try and remove Quicktime, I remove ISScript Engine, delete the folders

Then try and install ISScript9.msi which comes with the Nokia Suite, and Quicktime seems to be installed again, and version 11 of ISScript comes back

any ideas?

Answered 11/27/2005 by: antun
Senior Yellow Belt

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I finally found the problem.

It is that ISScript11.msi is getting installed via Group Policy. My fix was romove it from GPO and it will uninstall from the computer and work fine.

If you go to Add/Remove programs and try and remove it, It wont be enough as GPO still tries to do a repair on the install. so any ISSCript version you try and put on it will always be 11
Answered 11/28/2005 by: antun
Senior Yellow Belt

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