Hello,
I have an msi for the application Mind Manager 7. This application leaves behind a folder PDF- XCHANGE on uninstall. I tried using a custom action to remove this folder on un-install but it doesnt work. I also tried the command line: "C:\Program Files\Mindjet\MindManager 7\PDF-XChange\unins000.exe" /SILENT to remove the folder. Although this command line removes the folder it gives a reboot prompt. I tried to suppress the reboot prompt by giving the options REBOOT=ReallySuppress REBOOTYESNO=NO REBOOTPROMPT=S /NORESTART". But even this doesnt suppress it. Could some let me know if there's any other way to suppress the reboot prompt?
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The reboot properties you're using are valid only for MSI-based installs/uninstalls. You're calling a custom EXE which probably doesn't use an MSI and if it did, you wouldn't be able to run it inside another MSI anyway.

The reboot is probably requested because you're running the EXE from a folder which needs to be deleted.

The simplest route for you is to use the RemoveFile table in your MSI.
Answered 08/10/2010 by: VBScab
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-2
Hi,

I cannot use RemoveFile Table as this folder is created through a custom action which runs an exe to create this folder.
Answered 08/10/2010 by: richa_shetty86
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-2
Can you suggest some other comamnd line options?
Answered 08/10/2010 by: richa_shetty86
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you could add the directory to the directory table, then you'll be able to use the RemoveFile table

It does leave the folders behind for a reason though, have you read this:
http://www.mindjet.com/export/sites/default/pdf/eng/mm7pro_largeScaleDeploymentGuide.pdf
Answered 08/10/2010 by: timmsie
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this folder is created through a custom actionWhy does that matter at uninstall time? You know the folder name and its location: that's all the information you need to populate the table.
Answered 08/10/2010 by: VBScab
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Thanks i will try your suggestion and let you know
Answered 08/10/2010 by: richa_shetty86
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PDF-Xchange 3 use InnoSetup uninstaller.

Try /VERYSILENT /NORESTART.

You can find Inno Setup Command Line Parameters at this link : http://unattended.sourceforge.net/InnoSetup_Switches_ExitCodes.html
Answered 08/27/2010 by: D.Savard
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The reboot prompt during uninstall is due to the printer driver is in-use by the Spooler service.
Just stop the Spooler service before unins000.exe is called to uninstall the "PDF Writer" and then start the service again.
Answered 08/29/2010 by: AngelD
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