Hi, I would like to know if anyone has sucessfully created a Snapshot Viewer package. I created an MSI package via Wise Setup Capture, however, on an uninstall the package breaks Office 2000.

I would prefer to have this package installed via the default OEM install however, none of the silent install switches.

I'm haven't tried isolating the package yet but if anyone has suggestions on how to deploy this application using command line switches I would very much appreciate it.
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your problem may be with the setup capture config. try this -
- install wise on a PC that already has office on it.
- go thru the setup capture configuration setup.
- at some point in that wizard it asks you to open a bunch of apps. Open all of the office apps, and give them a good workout. Same with IE, or any other commonly used apps.
- proceed with your setup capture configuration. Wise should exclude the files, reg keys of the the apps you opened.
- Once that's done, proceed with your setup capture.
- your "before" and "after" snapshots should now exclude the office keys, and hopefully not break office!
(also you'll want to run your MSI thru the consistency checker and the QA tool if you have it)

Let me know if this works!
Answered 04/26/2006 by: aogilmor
Ninth Degree Black Belt

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Actually there are very few files or registry entries so this package is as clean as can be. I isolated the issue to Office 2000. There's a version of Snapshot Viewer that's already installed. Therefore, when we deploy version 10 on top of it via the MSI I created then uninstall the MSI it breaks Office 2000. Since we only need to deploy this application to Windows XP users with Office 2003 I think this problem resolved itself. Thanks for the help and I hope this helps someone in the future.
Answered 04/26/2006 by: blueboy
Orange Senior Belt

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