Hi

Does anyone know why when im trying use the KBOX patching for office 2004 updates for macs, They have to be loged in and even then it prompts for a password of a local admin?
I noticed these updates are a .dmg file and when i try to run these types of files anyway it will prompt for a password.

Many Thanks
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I haven't deployed to any Macs yet, but I'd imagine your problem has something to do with user level access. I know that deployment of the agent requires root access, so you may want to verify that your software deployment is using the proper level of access. If the KBOX can't do it, you may have to write a custom script/app to deploy the software.
Answered 03/16/2010 by: airwolf
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I found all the Apple software updates patched fine on Macs so that's all we are using it for.

Microsoft and Adobe patches often didn't work right. They would download a patch file to the Mac and then nothing happened or as you mentioned a user had to be logged in and then authenticate with admin credentials. It seems although the KBOX client is installed with an admin account it doesn't always act like it has root authority.

Then there are times when Microsoft releases a "Critical" patch for Macs that are not applicable! For example the
"MS10-017 Microsoft Office 2004 for Mac Update 11.5.8 2010-03-09 Critical" in the details says
"No packages downloaded for this bulletin, please see the Microsoft website for details about this bulletin."

Adobe installers would through up a window behind the Login window - useless. It would hold up all other updates since it would never complete.

Needless to say, Mac patching could use more work.
Answered 03/17/2010 by: RichB
Third Degree Green Belt

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oh boy, lots of info here.
there is a great read on the absoluytely horrible adobe patch system over at managing osx and there is a very useful amount of data at the AFP548.com forums on all things having to do with deploying macs, mac servers, mac images.... including and specifically useful here, info on making the MS Office patches work unattended and without trouble. the driving force there is to get it to install on something other than the root drive, but its applicable here too.... someone even posted a link to a little script that fixes the installer to not do so much searching/waiting and whatnot.
You will also want to do some reading on the mac command line installer, there is a LOT it can do.
Answered 04/09/2010 by: knowmad
Senior Yellow Belt

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oops, i gave the wrong link for the adobe patch discussion.... corrected link is here:
managing osx, adobe patch discussion
Answered 04/09/2010 by: knowmad
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