I am trying to push out the latest client package to a macbook pro running osx 10.6.4 and I keep getting the following. Also in the log it states Error category: No Error. Any suggestions?

Provisioning Log

[09/15/10 03:11:44 PM] Begin provisioning...
[09/15/10 03:11:44 PM] Executing Unix platform provisioning.
[09/15/10 03:11:44 PM] Probing tcp ports for accessibility.
[09/15/10 03:11:44 PM] Port 22 [ssh] open.

STEP 1: CONNECT TCP/SSH - SUCCESSFUL


STEP 2: AUTHENTICATION - SUCCESSFUL

[09/15/10 03:11:44 PM] Target is Darwin.
[09/15/10 03:11:46 PM] KBOX Agent detected via ssh query.
[09/15/10 03:11:46 PM] Version is 5.0.24256.

STEP 3: PUSH SCRIPT\PROVISIONING - FAILED

[09/15/10 03:11:46 PM] End provisioning run.
0 Comments   [ + ] Show Comments

Comments

Please log in to comment

Rating comments in this legacy AppDeploy message board thread won't reorder them,
so that the conversation will remain readable.

Answers

0
Perhaps on a Mac you must first remove the old agent before installing the new one? That's what I would infer from that log.
Answered 09/15/2010 by: airwolf
Tenth Degree Black Belt

Please log in to comment
0
Removing the old agent and then installing the new one worked. So is there any way to automate the removal and install in one fell swoop?
Answered 09/15/2010 by: warriorforGod
Senior Yellow Belt

Please log in to comment
0
Not that I know of. The agent provisioning can be set to remove or install, but not both. A "reinstall" feature would be nice to remove and reinstall the agent, but nothing like this exists presently. You may want to submit a feature request for it.
Answered 09/15/2010 by: airwolf
Tenth Degree Black Belt

Please log in to comment
0
Any particular reason you are using the provisioning mechanism to upgrade the agent? The K1000 has a settings tab, KBOX agent, then Agent updates from KACE. This allows you to push agent upgrades to machines that already have an existing agent installed.
Answered 09/15/2010 by: mikergray
Orange Senior Belt

Please log in to comment
0
I assumed the OP was trying to remove and reinstall a problematic agent. You are correct, mikergray, the best option for upgrading is the built-in agent upgrade mechanism.
Answered 09/16/2010 by: airwolf
Tenth Degree Black Belt

Please log in to comment
Answer this question or Comment on this question for clarity