Using the accepted MSI installation method as described here on Win 7 x64 machines, I find that the latest MS security patch for X64 (KB 2693282) will not install. However, if I uninstall our 38MB MSI packaged Lync2010 from a Win 7 x64 PC, and then install Lync2010 using the 56MB LyncSetup.exe, the patch goes on without a problem.

Product: Microsoft Lync 2010 - Update 'Lync (KB2693282)' could not be installed. Error code 1603.

Patch error: Error 2727:  The directory entry 'INSTALLDIRECTORY64' does not exist in the Directory table.

Install Method (submitted by meino)

- Start LyncSetup.exe
- When the Microsoft Lync 2010 setup screan is displayed, browse to C:\Program Files (x86)\OCSetup (or C:\Program Files\OCSetup for 32-bit) and copy the Lync.MSI
- Create a transform for Lync.msi
- Add the property USEMSIFORLYNCINSTALLATION with value #1

Does anyone have a workaround for this so that we can continue using the transformed MSI for installation and successfully patch with critical security updates?

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//When the Microsoft Lync 2010 setup screan is displayed, browse to C:\Program Files (x86)\OCSetup (or C:\Program Files\OCSetup for 32-bit) and copy the Lync.MSI//

<C:\Program Files\OCSetup for 32-bit >- It is wrong.. This folder structure is for 64 bit application in 64 bit OS

C:\Program Files (x86)\OCSetup - This folder structure is for 32 bit application in 64 bit OS.


 

Answered 06/20/2012 by: jagadeish
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OK - it was because the original packager used the 32 bit version on Win 7 x64 OS.

Answered 06/21/2012 by: DreadLion72
Senior Yellow Belt

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